Shift Incharge

APM Terminals

Shift In-charge JD Manage end-to-end warehouse activities including inbound, QC, put-away, storage, picking, packing, dispatch and reverse logistics. Plan and deploy manpower based on daily and seasonal volumes, workload and productivity requirements. Monitor operational KPIs such as productivity, throughput, TP/FTE, SLA adherence, ageing, capacity utilisation and volume trends. Ensure inventory accuracy through appropriate process controls, SKU-level verification and reconciliation. Drive 5S, HSSE and safety compliance, including PPE adherence, safe material handling and operational discipline. Review daily/weekly operational performance and identify process gaps, bottlenecks and improvement opportunities. Lead continuous-improvement initiatives focused on productivity, quality, cost optimisation and process standardisation. Coordinate with customers, vendors, security, transport, planning and other internal stakeholders to resolve operational issues. Investigate and escalate operational deviations such as short receipts, GRN discrepancies, damages, wrong picks and process non-compliance. Manage attendance, manpower availability, overtime requirements and workforce utilisation to maintain operational continuity. Support peak-season and high-volume planning, including manpower, space, staging and operational readiness. Prepare daily/weekly/monthly MIS, WBR and QBR reports, including trend analysis and management commentary. Track customer commitments and ensure activities are completed within agreed SLA/TAT. Coach the operations team on SOP adherence, safety, quality, productivity and workplace discipline. Maintain readiness for customer visits, audits and operational reviews. Work with cross-functional teams to improve warehouse capacity, productivity, quality and customer experience. Monthly Billing

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