ServiceNow TPRM - Senior Consultant

Summary

Position Summary

ServiceNow TPRM - Senior Consultant

Enterprise Performance

Deloitte's Enterprise Performance practice helps organizations improve business outcomes through platform-enabled transformation, technology modernization, and operational improvement. Within this space, our teams work across IT operations, service management, workflow automation, and enterprise platforms to deliver large-scale digital transformation programs. As a ServiceNow Senior Consultant, Technical Transformation, you will work with cross-functional teams to design, build, and enhance ServiceNow solutions that help clients streamline processes, improve service delivery, and create long-term business value.

Level : Senior Consultant or equivalent

As a Senior Consultant at Deloitte Consulting Services, you will design, develop, and deploy enterprise-scale software solutions, lead the creation of robust pipelines and manage code deployment across environments. You will collaborate with cross-functional, global teams to translate functional requirements into effective deliverables, independently guiding and mentoring junior team members. Your role spans the full project lifecycle, including estimation, planning, execution, and tracking key metrics for analysis, ensuring high-quality and timely delivery of solutions.

Work you'll do

We are seeking a skilled ServiceNow Third-Party Risk Management (TPRM) Developer to design, implement, and support ServiceNow TPRM solutions that strengthen vendor governance, risk visibility, due diligence, and ongoing monitoring. The ideal candidate combines functional knowledge of third-party risk processes with hands-on ServiceNow IRM / GRC platform expertise and can translate business requirements into scalable workflows, assessments, dashboards, and integrations.

Key Responsibilities

• Implement and configure ServiceNow TPRM / TPRP capabilities, including third-party records, contacts, inherent risk questionnaires, due diligence workflows, issues, and remediation tracking
• Design and maintain risk assessments, scoring models, approval flows, questionnaires, and risk rating logic
• Integrate TPRM with broader IRM / GRC capabilities, vendor management processes, and CMDB where applicable
• Partner with Risk, Compliance, Procurement, Security, and business stakeholders to gather requirements and align workflows
• Build dashboards, reports, and monitoring views for third-party risk status, compliance posture, assessment completion, and remediation progress
• Maintain documentation for solution design, configuration, workflows, and operating procedures
• Support continuous improvement of third-party onboarding, reassessment, escalation, and offboarding processes
  
  

Required Qualifications

• 6-10 years hands-on experience with the ServiceNow platform and strong exposure to TPRM, IRM, or GRC modules
• Solid understanding of third-party risk, vendor risk, compliance processes, control frameworks, and risk scoring methodologies
• Experience with ServiceNow configuration and development, including workflows, Business Rules, reporting, dashboards, and preferably JavaScript
• Experience integrating ServiceNow with external vendor, risk, or enterprise platforms using APIs and standard web services
• Strong analytical, troubleshooting, communication, and stakeholder management skills
  
  

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – Third-Party Risk Management (CIS-TPRM)
• ServiceNow CIS in GRC / IRM for broader integrated risk roles
• Industry certifications such as CRISC, CISM, or privacy/risk credentials
• Experience in regulated industries such as financial services, healthcare, or critical infrastructure
  
  

Location: Bengaluru/Hyderabad/Pune/Chennai

Shift Timings: 24x7 including night shift as per business requirements

#EPOrganicSeptFY27EO

#EPOrganicSeptFY27

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 359225