Service Engineer

please find below the Job description for the Service Engineer position.

Job location : Kolkata

Experience : 1+ years

Work Duration : 9-10 hours

Interview mode : face to face

Please note that the selected candidate must travel to Gurgaon for training for some time before joining at client location in Chennai.

Roles & Responsibilities:

• Support the client and their team for quick resolution of their queries and issues at the site.
• Identify/report the issues/incidents and rectify them through the Support Team while following the escalation matrix.
• Prepare and manage an Issue Tracker for each machine they are responsible for.
• Ensure the minimum breakdown time as per the targets provided by the Service Manager.

Requirements:

• Diploma or ITI Holders in Mechanical, Mechatronics, Instrumentation, Electrical or Electronics Fields
• 1-2 years of experience working for service/support/installation departments of AgriTech or Industrial Automation companies.
• Experienced in Electrical Panel Wiring
• Experienced in handling Mechanical Tools
• Proficient in operating Computers
• Belong from or at the local location where the machines will be installed.
• Ability to travel daily to the site in shifts of 12 hours and must possess their own vehicle.
• Fluent in Hindi, English and the Local Language of their Service Region.