Service Engineer (Industrial Robotics)

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We're a Coimbatore-based robotics and industrial automation company helping metal and textile manufacturers automate their factory floors with practical, cost-effective robotic solutions.

The Service Engineer is responsible for the installation, commissioning, maintenance and after-sales support of robotic systems at customer sites. The role is the primary technical point of contact for customers once a system is deployed, ensuring reliable operation and high customer satisfaction.

- Install, commission and hand over robotic arm systems at customer sites

- Carry out preventive maintenance and routine health checks on deployed robots

- Diagnose and resolve hardware, electrical and software faults, both on site and remotely

- Provide after-sales support and respond to customer service requests within agreed timelines

- Train customer operators on safe operation and basic troubleshooting

- Maintain accurate service records, spare parts inventory and site visit reports

- Work closely with the Application Engineer to escalate and resolve complex technical issues

- Remain available on call for customer breakdowns and travel to customer sites at short notice during emergencies, including outside regular working hours when required

- Diploma or Bachelor's degree in Robotics, Mechatronics, Mechanical, Electrical, Electronics or a related discipline

- Basic understanding of electrical wiring, sensors, pneumatics and control systems

- Strong troubleshooting ability and clear communication skills

- Willingness to travel regularly to customer sites across Tamil Nadu

- 1–2 years of experience servicing or commissioning robotic arms, CNC machines or automated equipment

- Familiarity with robot programming and teach pendant operation

- Working knowledge of PLC fundamentals and industrial communication protocols

- Freshers with strong technical fundamentals are encouraged to apply

- Candidates must currently reside in Coimbatore or Tirupur

- Candidates must be available to join within 2 weeks of receiving an offer

- Candidates must be willing to be on call and travel to customer sites during emergencies

- Salary based on experience

- Structured, hands-on training in industrial robot installation, programming and maintenance

- Opportunity for international travel for manufacturer training

- Travel allowance for customer site visits

- A clear growth path to senior service and technical roles as the company expands

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