Senior Training Manager

About Wishup:

Wishup is India's largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup's leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, IIT Bombay, and DCE.

About the role:

Profile - Senior Training Manager

Role - Full-time

Grade - Manager / Sr. Manager

Location - Bangalore

Work hours - Mon to Fri / US Shift (EST / PST 9 AM to 6 PM)

What you'll do:

- Set learning objectives for each course.

- Determine evaluation criteria.

- Evaluate employee performance to gauge where skills are lacking.

- Create training programs to address skill gaps in employees.

- Prepare learning materials for programs.

- Develop onboarding programs for new employees.

- Conduct surveys to gauge the effectiveness of programs.

- Research new teaching methods.

- Attend education conferences.

- Keep track of training costs.

- Organize refresher training sessions for existing employees.

- Utilize the LMS to manage training programs, track progress, and generate reports.

- Research and recommend modern educational methods.

What are we looking for:

- At least 5 plus years of prior experience as a trainer or a similar position.

- Excellent interpersonal and communication skills.

- Ability to identify gaps in skills.

- Excellent organizational skills.

- Knowledge of various teaching methods and approaches.

- Very detail-oriented, tech-savvy and solution-oriented.

- Proven track record and enthusiasm for driving outcomes with the ability to work under pressure.

- Able to use data to make decisions, simplify complex problems, and express themselves thoughtfully.

- Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.

- Excellent communication and presentation skills with the ability to flex style depending on the audience (C-Level / Leadership / Team).