Senior Support IT Analyst - DCIM

Role & responsibilities

• Manage and maintain Windows/Linux servers across On-Premises and Cloud environments, including patching, hardening, and security compliance.
  
• Provide L3 support for server infrastructure, handling OS installation, troubleshooting, application deployment, and issue resolution.
  
• Administer and support network infrastructure, ensuring high availability, performance, and timely resolution of network incidents.
  
• Implement and maintain endpoint security controls, including antivirus management, security updates, and threat mitigation.
  
• Monitor and manage DCIM and database environments (MS SQL & MySQL) to ensure optimal performance, availability, and reliability.