Senior Supervisor, Quality and Reliability Engineering

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Description

Mandatory Responsibilities

People Management & Team Leadership

• Lead and manage engineers, technicians, contractors, and/or lab support personnel.
• Drive resource allocation across qualification and reliability activities.
• Establish clear priorities and execution ownership.
• Monitor team workload, utilization, and productivity.
• Coach, mentor, and develop technical and operational capabilities within the team.
• Conduct performance discussions, goal setting, and career development planning.
  
  

Lab Operations & Execution

• Own day-to-day operation of Reliability & Qualification Labs.
• Ensure uninterrupted execution of qualification, characterization, and reliability activities.
• Drive lab utilization, scheduling, and execution prioritization across programs.
• Monitor execution bottlenecks and proactively escalate risks impacting project milestones.
  
  

Qualification Planning & Tracking

• Create and maintain qualification execution plans.
• Ensure sample availability, test readiness, resource availability, and schedule adherence.
• Coordinate qualification priorities across multiple programs and stakeholders.
• Track qualification deliverables and closure.
  
  

Equipment & Infrastructure Management

• Manage lab equipment availability, uptime, and utilization.
• Own calibration planning and compliance for all reliability equipment.
• Drive preventive maintenance and service schedules.
• Ensure lab readiness for new qualification requirements.
  
  

Inventory & Asset Management

• Manage consumables, sockets, fixtures, boards, adapters, and spare parts inventory.
• Monitor inventory levels and prevent qualification delays due to shortages.
• Maintain asset records and equipment tracking.
  
  

Automation & Test Infrastructure

• Support automation execution and issue resolution.
• Coordinate automation setup, deployment, validation, and maintenance.
• Work with development teams to resolve infrastructure and automation blockers.
• Ensure test automation readiness for qualification programs.
  
  

Lab IT & System Support

• Coordinate resolution of lab network, system, server, storage, and software issues.
• Drive closure of IT tickets impacting qualification execution.
• Manage access permissions, licenses, and infrastructure dependencies.
• Maintain operational continuity of data collection and reporting systems.
  
  

Resource Allocation & Capacity Management

• Plan technician and engineer assignments.
• Optimize resource utilization across projects.
• Support capacity forecasting for upcoming qualification demand.
• Identify staffing and infrastructure gaps.
  
  

Program Risk Management

• Highlight risks that can impact qualification schedules.
• Develop mitigation plans for equipment, resource, infrastructure, or execution constraints.
• Provide regular execution health and readiness status to management.
• Escalate critical blockers with recommended actions.
  
  

Lab Compliance & Audit Readiness

• Ensure compliance with ISO/IATF, ESD, safety, and internal quality requirements.
• Maintain calibration, maintenance, and execution records.
• Support internal and external audits.
  
  

Process Standardization

• Establish standard operating procedures (SOPs).
• Drive continuous improvement of lab workflows.
• Implement best practices for execution consistency.
  
  

Metrics & Reporting

• Publish lab KPIs such as:
• Equipment utilization
• Qualification throughput
• On-time execution
• Calibration compliance
• Automation coverage
• Resource loading
• Provide management dashboards and status reports.
  

Training & Team Development

• Train engineers and technicians on lab processes and equipment.
• Develop operational knowledge continuity.
• Act as technical focal point for lab operations.
  
  

Good-to-Have Responsibilities

Budget & Financial Planning

• Support annual lab budget planning.
• Track lab operational expenses.
• Forecast capital equipment requirements.
• Optimize spending through resource sharing and efficiency improvements.
  
  

Procurement & Vendor Management

• Drive procurement of equipment, spares, consumables, and software licenses.
• Coordinate with suppliers for maintenance, calibration, and repairs.
• Support vendor qualification and service agreements.
  
  

Additional Information

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [HIDDEN TEXT] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.