Senior Security Analyst, CyberArk EPM

Job Summary

The Senior Security Analyst should work as a technical SME for MS PKI, DigiCert, Venafi solutions.

Responsibilities

• Support the team mission to maintain a record of zero incidents related to cert expiration events.
• Work closely with Cert LCM / PKI engineering team to patch, upgrade, remediate, validate Cert LCM / PKI applications and infrastructure
• Work closely with Cert LCM / PKI engineering team to identify opportunities for improved automation, stability, scalability, efficiency.
• Monitor and ensure stability of production and non-production Cert LCM / PKI applications and infrastructure
• Respond to Certificate and PKI related incident tickets within established SLAs
• Fulfill service requests related to renewal or issuance of certificates within established SLAs, guiding requestors towards automated processes where possible
• Experience working with Venafi Trust Protection Platform, Microsoft ADCS, DigiCert CertCentral and DigiCert One
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other services particularly CyberArk under the scope of the IAM operations team
• Beyond the above outcomes, driving continuous service improvements to automate the manual repetitive tasks.

Requirements

Basic Qualifications

• 4-7 years of experience in implementation operations support leveraging MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One
• Working in shift model as per roster rotation strategy
• Team collaboration
• Effective communication

Technical Skills

• Hands-on implementation operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.

Preferred Qualifications

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