Senior Sales Engineer - Sales & Marketing

Job Summary

The role is responsible for driving regional sales growth, developing new business opportunities, and managing strategic customer accounts across Chennai, Bengaluru and Delhi. The position requires strong technical and commercial understanding of material handling equipment, lean manufacturing solutions and industrial automation, along with the ability to manage the complete sales cycle-from lead generation and site assessment through proposal, order conversion, project coordination and payment collection.

Job Details

• Position Title: Senior Sales Engineer
• Department: Sales & Marketing
• Locations: Chennai, Bengaluru (Bangalore) and Delhi
• Experience: 12-15 years of relevant experience
• Industry: Material Handling Equipment / Industrial Automation / Engineering / Manufacturing
• Reporting To: Director
• Qualification: MBA (Marketing), B.E. / B.Tech in Mechanical, Production or Electrical Engineering

Key Roles and Responsibilities

• Business Development: Identify, develop and qualify new business opportunities through market research, networking, customer visits, referrals and industry connections.
• Key Account Management: Build and maintain long-term relationships with key customers, including plant heads, project teams, purchase heads and other decision-makers.
• Customer Visits and Product Introduction: Visit existing and prospective customers to introduce company products, understand requirements and identify opportunities for repeat and additional business.
• Technical Sales: Understand customer workflows and conduct site surveys; recommend suitable material handling and lean manufacturing solutions such as VRCs, material/goods lifts, conveyors, FIFO racks, line-side racks, trolleys, assembly tables and pipe-and-joint systems.
• Enquiry and Proposal Management: Process customer enquiries promptly and coordinate with Design, Costing and other concerned departments to prepare technically appropriate and commercially competitive proposals.
• Order Conversion and Negotiation: Lead commercial discussions, negotiate pricing and terms, and follow up consistently to convert enquiries into purchase orders.
• Project Coordination: Track confirmed orders and projects through regular coordination with Design, Production Planning, Manufacturing, Dispatch and Installation teams; communicate updates and escalate delays when required.
• Market Intelligence: Monitor competitor activities, market trends, customer requirements and product characteristics; share actionable feedback with management.
• Customer Communication: Maintain regular communication with customers and provide timely updates on product information, enquiries, order status and delivery schedules.
• Payment Collection: Follow up on outstanding payments, coordinate invoice submission through customer portals or courier, ensure required documentation and goods-receipt details are available, and report overdue payments to management.
• Reporting: Provide regular sales pipeline, enquiry, order, project and collection updates to the Director; maintain accurate records in CRM and other reporting tools.
• Regional Travel: Travel extensively within the assigned region for customer meetings, site visits and business development activities.

Required Qualifications and Experience

• MBA / B.E. / B.Tech in Mechanical, Production or Electrical Engineering.
• 12-15 years of relevant experience in technical sales, business development or key account management, preferably in material handling equipment, industrial automation or the engineering/manufacturing industry.
• Demonstrated experience in developing new customers, managing key accounts, negotiating commercial terms and achieving sales targets.
• Experience coordinating with design, costing, production and project teams to convert enquiries and execute customer orders.

Skills and Competencies

• Strong communication, presentation, negotiation and relationship-management skills.
• Customer-focused approach with sound problem-solving and decision-making abilities.
• Ability to work independently, manage a regional sales pipeline and deliver against targets.
• Ability to understand engineering drawings and layouts; knowledge of AutoCAD and lean manufacturing concepts such as 5S and Kaizen is an advantage.
• Working knowledge of CRM tools and MS Office, especially Excel and PowerPoint.
• Good commercial awareness, follow-up discipline and coordination skills.
• Willingness to travel extensively; a valid driving licence is preferred.
• English and Hindi communication skills required; Tamil and Kannada are advantageous depending on the assigned location.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.