Senior Product Designer (UX & UI)

ABOUT THE ROLE

We are looking for an experienced Senior UX Designer who enjoys solving complex workflow problems rather than simply producing UI screens.

You'll work alongside Product Managers, Product Owners, Engineers and the wider Design team to create enterprise software used by some of the world's largest construction organisations.

This role combines product thinking, UX research, interaction design, information architecture and modern AI-assisted design practices.

You will own design work from discovery through delivery, helping transform complex business requirements into intuitive, accessible and commercially valuable experiences.

Ready to use AI to increase the quality of output across all areas of UX, including: User Research Synthesis & Ideation, Personas, User Flows, Journey Mapping, Wireframing, Visual Design & Prototypes, Usability Testing & Accessibility Review, UX Copywriting & Microcopy, and Design QA & Handoff

This is a hands-on role for someone who enjoys working in ambiguity, influencing product direction, collaborating closely with engineering and using evidence—not opinion—to drive design decisions.

Reporting Line

• Reports directly to the Head of UX & Product Design for design direction, UX strategy, design quality, AI-first design practices, user research, accessibility, design system governance, and performance development
• Works closely with Product Managers, Product Owners, Engineering Leads, QA, Customer Success, Product Marketing, and client stakeholders to ensure product decisions are grounded in user needs, aligned with business priorities, technically feasible, and delivered to a high standard.

KEY RESPONSIBILITIES

User-Centred Product Design

Lead end-to-end UX design across multiple enterprise SaaS initiatives.

Translate complex customer workflows into simple, intuitive product experiences.

Design:

• User journeys
• Information architecture
• User flows
• Wireframes
• High-fidelity UI
• Interactive prototypes

Ensure every design balances:

• User needs
• Business objectives
• Technical feasibility

Discovery & UX Research

Plan and conduct research activities including:

• User interviews
• Workflow discovery
• Contextual enquiry
• Design validation
• Prototype testing

Work directly with customers to understand:

• Problems
• Goals
• Constraints
• Opportunities

Translate findings into actionable design decisions.

Advocate for evidence-based design across product teams.

AI-First Design

Use modern AI tools to accelerate design exploration and improve design quality.

Leverage AI to assist with:

• User journey generation
• Information architecture
• UX writing
• Design exploration
• Rapid prototyping
• Research synthesis

Stay current with emerging AI-assisted design workflows and identify opportunities to improve team productivity.

Interaction Design & Usability

Create enterprise experiences that are:

• Consistent
• Learnable
• Efficient
• Accessible

Design for:

• Large datasets
• Complex workflows
• Permission-based systems
• Multi-step business processes
• Cross-platform consistency

Simplify complexity without removing capability.

Accessibility

Design products that meet recognised accessibility standards including WCAG.

Consider accessibility from the beginning rather than as a final review.

Collaborate with engineering to improve accessibility compliance across products.

Collaboration

Work closely with remote engineering teams throughout delivery.

Participate in:

• Discovery workshops
• Design reviews
• Sprint planning
• Backlog refinement
• Developer handovers

Support implementation through regular design QA.

Customer Engagement

Participate in customer workshops and design validation sessions.

Present concepts confidently to:

• Customers
• Product Leadership
• Engineering Teams
• Executive Stakeholders

Represent Design as a strategic partner rather than a delivery function.

REQUIREMENTS

Must have

5+ years designing enterprise SaaS products.

Strong portfolio demonstrating complex workflow design.

Experience with:

• UX Design
• UI Design
• Interaction Design
• Information Architecture
• Prototyping

Excellent understanding of:

• User-centred design
• Design thinking
• Human-centred design
• Design systems

Strong experience using:

• Figma
• FigJam
• Prototyping tools
• Claude AI for design other related tools for design

Excellent communication skills in English.

Experience collaborating with Product Managers and Engineering teams.

Ability to explain design decisions using research and evidence.

Experience working within Agile product teams.

Strong attention to detail.

Ability to work independently in a remote environment.

Highly Desirable

Experience designing:

• Enterprise software
• B2B SaaS platforms
• Workflow products
• Data-heavy applications