Senior Manager - Supply Chain - IIT/BITS

About Us:

Open Secret is a fast-growing, innovation-driven food & beverage brand making snacks for new India. We are on a mission to transform the way India snacks by creating a range of "unjunked" food options that are delicious, healthier, and guilt-free. We blend food science, great taste, and transparency to create better-for-you products families love.

Our Founder and CEO, Ahana Gautam, is a graduate from IIT Bombay and Harvard Business School, and has a strong FMCG background - Procter & Gamble and General Mills.

We are backed by a stellar group of investors - including Matrix, Sixth Sense, Ananta Capital, Vijay Shekhar Sharma, and other prominent leaders.

Join us in the Unjunked Revolution.

Location: Bhandup - Mumbai (in office)

Experience Level: 3 - 4 years

About the Role:

As a Manager (Supply Chain) at Open Secret, you will be at the heart of our logistics and distribution strategy. We currently fulfil all orders from our Mumbai warehouse, and this role will own two critical mandates: (1) build and scale a multi-city warehouse and last mile network across India, and (2) improve the current supply chain performance. You will be the link between demand signals, inventory planning, and on-ground logistics execution.

You will report to the Head of Operations and also work closely with founder and senior leadership from day one, owning metrics that directly drive revenue on India's top e-commerce and quick-commerce platforms - Blinkit, Zepto, Instamart, FK, Amazon, etc.

This is not just another desk job! If you enjoy getting your hands dirty with data, vendors, and real operational challenges - this will be fun.

Key Responsibilities:

- Own end-to-end PO lifecycle: Supply planning, PO creation, GRN tracking, and fill-rate analysis across channels.

- Drive warehouse network expansion: Analyse city-level sales and inventory data to identify and stand up new fulfilment nodes beyond Mumbai.

- Build and manage a last-mile vendor ecosystem: Onboard 3PL partners, define delivery SLAs, and track TAT performance rigorously.

- Monitor On-Shelf Availability (OSA) daily across all SKUs and cities; diagnose availability drops and trigger replenishment actions proactively.

- Build inventory health dashboards tracking Days of Inventory (DOI), frontend/backend stock levels, Daily Run Rate (DRR) trends, and expiry risk.

- Collaborate with sales and demand planning teams to align PO scheduling with platform promotional calendars.

- Root-cause fulfilment gaps: Analyse deficit quantities, diagnose PO state failures, and drive on-time delivery improvements with vendors.

- Set up SOPs for new warehouse nodes covering inbound, storage, and dispatch protocols.

- Take ownership of evolving supply chain priorities, demonstrating agility and adaptability in addressing new or ambiguous challenges with speed and impact.

Key Metrics You Will Own:

- OSA (On-Shelf Availability): Weighted % of SKUs in-stock across dark stores; directly drives offtake and platform ranking.

- PO Fill Rate: Units delivered (GRN) vs. units ordered; reflects fulfilment accuracy and reliability.

- Lead Time: Days from PO creation to GRN; impacts replenishment cadence and stock-out risk.

- DOI (Days of Inventory): Determines reorder frequency and working capital.

- Fulfilment Gap: Delta between ordered and received quantity, by city and SKU.

- Inventory Value: Working capital tied up in front-end and back-end inventory across the warehouse network.

Qualifications:

- Bachelor's in engineering or related field from a tier-1 institution - IIT or BITS.

- 3 - 4 years of total work experience.

- Prior stints at companies such as Delhivery, Ecom Express, Dunzo, Shadowfax, Loadshare, Porter, or similar q-commerce / last-mile / logistics-tech startups.

- High proficiency in MS Office/Google Suite (especially Excel).

- Strong written and verbal communication skills, with the ability to prepare concise documents.

- Fast learner, detail-oriented, and excited to work in a high-growth, dynamic startup.

- Positive attitude, strong sense of ownership, and willingness to go beyond the job description as needed.

What's in It for You?:

- Greenfield mandate - you design and build the supply chain network from scratch, not maintain someone else's legacy system.

- Direct exposure to q-commerce operations at scale across India's top platforms.

- Exposure to business strategy and decision-making at top leadership level.

- Chance to work across diverse functions and fast-track your learning.

- Direct mentorship from founders and senior leaders.

- Accelerated growth opportunities in a growing F&B startup.