Senior Manager- Monitoring

Job Description

About Birla Pivot:

In a short span of 2.5 years since inception, Birla Pivot has evolved into a comprehensive B2B e-commerce platform offering integrated procurement and financial solutions that help businesses become efficient and grow. We offer products across 35 categories, 40,000+SKUs from 300+ brands across Building Material, Chemicals & Metals. We launched private labels in 3 categories : Tiles, Ply and Bath ware. With a robust network of suppliers and transporters, we have delivered to 4,000+ pin codes across 375 cities. Our customer base now spans top-tier EPC companies, civil contractors, real estate developers, OEMs, fabricators, manufacturing companies, dealers, and retailers. We connect Sellers, Buyers, Logistics service providers, Lending partners, Payment solution providers on a unified digital backbone thereby creating end to end visibility and providing a B2C like fulfilment experience for the B2B ecosystem.

The evolution of B2B ecommerce is expected to mirror the B2C ecommerce journey, where technology transformed discovery, pricing, fulfilment, and customer experience at scale. Digital penetration today in B2B ecommerce is still under 2%, indicating massive headroom for scalable digital-first platforms. As the Aditya Birla Group, we are uniquely positioned to transform and shape the way commerce is done across these verticals by leveraging our deep industry expertise and scale. We have built a unique Quote based, Credit linked commerce journey that solves for the needs of B2B commerce with a diverse team that is a mix of deep industry expertise and experience of building complex technology platforms from the ground up. Our goal is to drive this digital adoption and create a distribution platform that can become the most trusted B2B ecommerce platform in the country.

Roles & Responsibilities:

Process Governance & Documentation

• Institutionalize monitoring processes, checklists, and governance mechanisms for consistent portfolio oversight.
• Establish review cadences and escalation protocols for risk monitoring.
• Maintain audit-ready documentation of monitoring actions, decisions, and rationale.
• Continuously improve monitoring templates and workflows to enhance turnaround time and accuracy.

• Partner with the Underwriting team to align on risk appetite, monitoring priorities, and portfolio strategy.
• Engage with business and Strategic Partnership teams to share portfolio risk insights relevant to their accounts.
• Provide subject-matter guidance to junior monitoring analysts on credit assessment methodology.
• Support Underwriting with in-depth analysis of high-risk or high-exposure accounts as needed.
• Represent the monitoring function in cross-functional reviews and credit discussions.