HYDERABAD · FULLTIME
Senior Mainframe Batch Support Analyst
Infosys
Hyderabad · onsite · Posted 12d ago
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Section · 01
About this role
- Experience supporting IBM z/OS mainframe environments.
- Hands-on experience with JCL, REXX, COBOL, CICS, and DB2.
- Experience troubleshooting batch processing and job scheduling issues.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced operational support environment.
- Excellent verbal and written communication skills.
- Provide 24x7 operational support for batch processing and test environment activities through rotating shift coverage.
- Monitor, analyze, and resolve batch job failures and performance issues.
- Execute and support data refresh and environment maintenance activities.
- Develop, modify, and maintain JCL, REXX, COBOL, and related mainframe components.
- Support CICS and DB2 applications and associated batch processes.
- Perform root cause analysis and implement corrective actions for recurring issues.
- Monitor workload automation and scheduling activities using ESP.
- Support software migration and deployment activities using ChangeMan.
- Generate and analyze KPI and operational reporting metrics.
- Create and maintain technical documentation, operational procedures, and knowledge articles.
- Coordinate with development, infrastructure, application support, and business teams to resolve incidents and ensure service continuity.
- Participate in continuous improvement initiatives focused on automation, operational efficiency, and service reliability
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Section · 02
Skills
JCLCicsCobolREXXDB2ZosESPchangeman
Section · Company
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
Industries
IT Services & ConsultingConsulting
Employee ratings
48,765 reviews
3.5/ 5
Culture
3.6
Career growth
2.6
Work-life
3.6
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