Senior Internal Audit Manager

Role & responsibilities

Internal Audit Strategy & Framework

• Establish and maintain the Internal Audit Charter, audit methodology, audit universe, annual audit plan, reporting templates, and follow-up mechanisms.
• Develop and execute a risk-based audit plan covering key business, financial, operational, compliance, technology, AML/CFT.
• Submit the annual audit plan and material updates to the Board / Board Audit Committee for review and approval.
• Ensure alignment with Group Internal Audit standards, quality requirements, and reporting expectations.
• Maintain independence, objectivity, confidentiality, and professional judgment in all audit activities.

Internal & Control Assurance:

• Assess the adequacy and effectiveness of internal control processes across the company.
• Review the adequacy of policies, procedures, approval authorities, segregation of duties, control ownership, documentation, and escalation mechanisms.
• Evaluate the effectiveness of controls operated by relevant business and control functions, including Operations, Finance, Compliance, Risk, AML/CFT, Information Security, Technology, Product, HR, and Legal.
• Provide practical recommendations to strengthen control maturity, accountability, and operational discipline, without assuming management ownership

Regulatory, Compliance and Audit:

• Conduct audits to assess compliance with RBI requirements, applicable Indian laws, AML/CFT obligations, internal policies, and regulatory commitments.
• Review the effectiveness of compliance monitoring, regulatory reporting, breach management, policy implementation, and issue escalation.
• Escalate significant regulatory, compliance, or financial crime control concerns to the Board / Board Audit Committee

Operational, Financial & PSP Audit

• Review key PSP operations, including merchant onboarding, payment processing, settlements, reconciliations, refunds, chargebacks, reversals, and exception handling.
• Assess financial controls covering accounting records, revenue recognition, expenses, bank reconciliations, settlement accounts, payment instructions, and approval workflows.
• Evaluate whether business and operational processes are properly documented, controlled, monitored, and aligned with regulatory and business requirements.

Audit Reporting, Follow-up & Quality

• Prepare concise, evidence-based audit reports covering findings, risk ratings, root causes, recommendations, management actions, owners, and target dates.
• Track audit findings and remediation actions until closure and validate the effectiveness of implemented corrective actions.
• Prepare periodic reports, dashboards, and trend analysis for the Board / Board Audit Committee and Group Internal Audit where required.
• Maintain complete audit workpapers, evidence, reports, and follow-up records.
• Support quality assurance and continuous improvement of the Internal Audit function

Stakeholder Management & Team Leadership:

• Build and manage the Internal Audit team, ensuring appropriate technical capability, independence, and quality of work.
• Coordinate with external auditors, regulators, Group Internal Audit, and other assurance providers where required.
• Advise relevant stakeholders on control weaknesses and remediation priorities without assuming management ownership.

Promote a culture of accountability, transparency, ethics, control awareness, and continuous improvement

Preferred candidate profile

• Strong knowledge of internal auditing standards, risk-based auditing, audit methodology, internal controls, and QAIP.
• Good understanding of RBI regulatory expectations and the Indian PSP / fintech regulatory environment.
• Good knowledge of financial controls, operational controls, settlement, reconciliation, payment processing, and PSP operating models.
• Understanding of IT general controls, data protection, business continuity, and third-party controls.
• Strong report writing, analytical, documentation, presentation, and stakeholder management skills.
• Ability to challenge constructively while maintaining independence and professionalism.