SENIOR IMS-QEHS CONSULTANT

JOB DESCRIPTION

IMS–QEHS CONSULTANT

Position: IMS–QEHS Consultant

Department: Consulting & Advisory Services

Location: Hyderabad / Client Locations / PAN India

Employment Type: Full-Time / Consultant / Contract

Reporting To: Practice Head / Director – Consulting

Travel: Willingness to travel to client locations as required

1. POSITION PURPOSE

The IMS–QEHS Consultant is responsible for planning, implementing, auditing, and improving Integrated Management Systems (IMS) covering Quality, Environment, Occupational Health & Safety and related QEHS requirements at client organizations.

The consultant will work closely with client management and functional teams to convert ISO requirements into practical, effective and sustainable business processes, rather than focusing only on documentation or certification.

The role requires strong consulting capability, client handling, audit skills, documentation skills and the ability to independently manage projects from kick-off through implementation, internal audit, management review and certification readiness.

2. KEY STANDARDS / SYSTEMS

The consultant should have working knowledge of relevant standards, particularly:

Core IMS Standards

• ISO 9001 – Quality Management System
• ISO 14001 – Environmental Management System
• ISO 45001 – Occupational Health & Safety Management System

Additional Standards – Advantage

• ISO 50001 – Energy Management
• ISO 27001 – Information Security
• ISO 22000 / HACCP – Food Safety
• ISO 13485 – Medical Devices
• IATF 16949 – Automotive
• ISO 17025 – Testing & Calibration Laboratories
• ISO 10002 – Customer Complaints
• ESG / Sustainability frameworks
• Applicable statutory and regulatory requirements

3. KEY RESPONSIBILITIES

A. Project Planning & Client Kick-off

• Understand client requirements, scope, industry and business processes.
• Participate in client kick-off meetings.
• Develop project implementation plans and timelines.
• Identify project deliverables, responsibilities and milestones.
• Prepare project charter / implementation plan where required.
• Coordinate with client process owners and management representatives.
• Ensure projects are delivered within agreed timelines and mandays.

B. Gap Assessment

• Conduct detailed gap assessments against applicable ISO standards.
• Review existing systems, processes, records and practices.
• Conduct interviews with process owners and employees.
• Identify compliance gaps, risks, weaknesses and improvement opportunities.
• Prepare professional gap assessment reports.
• Prioritize gaps based on business risk and implementation importance.
• Develop action plans with responsibilities and target dates.

C. IMS Documentation Development

Develop / review practical documentation including:

• IMS Manual
• Quality Policy
• Environmental Policy
• OH&S Policy
• Objectives and KPI framework
• Context of the organization
• Interested-party analysis
• Risk & Opportunity Registers
• Environmental Aspect & Impact Register
• Hazard Identification & Risk Assessment
• Legal & Other Requirements Register
• Operational procedures
• SOPs / Work Instructions
• Emergency Preparedness & Response procedures
• Quality control procedures
• Environmental management procedures
• OH&S procedures
• Forms, formats and records

Key expectation: Documentation must reflect actual client operations and should not become unnecessary paperwork.

D. Implementation & System Activation

• Support clients in implementing documented systems.
• Conduct process-wise implementation meetings.
• Assist departments in developing operational controls.
• Establish measurable objectives and KPIs.
• Support implementation of risk-based thinking.
• Develop monitoring and measurement systems.
• Support legal and compliance evaluation.
• Establish operational controls for environmental and OH&S risks.
• Ensure adequate evidence and records are generated.
• Monitor implementation progress against project plan.

E. Training & Awareness

Conduct / facilitate training programs such as:

• ISO awareness training
• IMS awareness
• Quality management principles
• Environmental awareness
• OH&S awareness
• Risk & Opportunity Management
• Aspect & Impact Assessment
• HIRA / Risk Assessment
• Legal compliance awareness
• Internal Auditor Training
• Emergency preparedness
• Corrective Action / CAPA
• Root Cause Analysis
• Continual Improvement
• Process approach and KPI management

Training should be practical, interactive and relevant to the client's operations.

4. INTERNAL AUDIT & AUDIT SUPPORT

• Prepare internal audit plans and checklists.
• Conduct internal audits against applicable standards.
• Interview personnel and verify objective evidence.
• Identify nonconformities, observations and improvement opportunities.
• Prepare internal audit reports.
• Support root cause analysis and corrective action.
• Verify effectiveness of corrective actions.
• Prepare clients for Stage 1 / Stage 2 certification audits.
• Participate in certification audit support activities.
• Assist clients in responding to certification-body findings.

5. MANAGEMENT REVIEW & CONTINUAL IMPROVEMENT

Support clients in conducting effective Management Reviews covering:

• Quality objectives and KPI performance
• Customer satisfaction
• Audit results
• Nonconformities and CAPA
• Environmental performance
• OH&S performance
• Legal compliance
• Risks and opportunities
• Resource requirements
• Supplier / contractor performance
• Incident performance
• Improvement opportunities

Develop meaningful management-review inputs and action plans.

6. CLIENT MANAGEMENT

• Act as a professional consultant and trusted advisor to assigned clients.
• Maintain regular communication with client management.
• Conduct periodic project review meetings.
• Clearly communicate project progress, risks and delays.
• Handle client queries professionally.
• Maintain confidentiality of client information.
• Build long-term client relationships.
• Identify opportunities for additional Smartedge services where appropriate.

7. PROJECT MANAGEMENT & DELIVERY

The consultant will be responsible for:

• Completing assigned projects within agreed timelines.
• Managing allocated mandays effectively.
• Maintaining project schedules.
• Maintaining project documentation.
• Updating project trackers.
• Meeting agreed project milestones.
• Escalating delays and risks promptly.
• Ensuring client deliverables are completed correctly the first time.
• Maintaining high standards of consulting quality.

Typical project delivery flow:

Client Kick-off → Gap Assessment → Implementation Planning → Training → Documentation → Implementation → Internal Audit → CAPA → Management Review → Certification Readiness → Certification Support → Project Closure

8. BUSINESS DEVELOPMENT SUPPORT

The consultant is expected to contribute to business development by:

• Understanding client business challenges.
• Identifying potential improvement opportunities.
• Supporting technical proposal preparation.
• Providing inputs for scope and effort estimation.
• Participating in technical discussions with prospects.
• Supporting client presentations.
• Identifying cross-selling opportunities.
• Generating referrals from satisfied clients.

The consultant is not expected to function primarily as a salesperson, but should actively support technical business development.

9. REPORTING & DOCUMENT CONTROL

Maintain:

• Project tracker
• Daily / weekly activity report
• Client meeting minutes
• Gap assessment report
• Training records
• Audit reports
• CAPA tracker
• Project deliverable tracker
• Consultant timesheet / manday utilization
• Project closure report
• Client feedback

All project documents shall be maintained in accordance with Smartedge document-control and information-security requirements.