Senior Director -Global Delivery & Portfolio Management

Senior Director

Global Delivery & Portfolio Management (AI, Engineering, Support & Testing)

Role Summary

We are looking for a highly accomplished, hands-on Senior Director to lead and scale multiple global portfolios across AI, Application Development, Support, and Testing engagements. This role requires a strong mix of delivery leadership, innovation mindset, client partnership, and P&L ownership. The ideal candidate is a builder—someone who can operate at bothstrategic and ground level, drive transformation through AI and engineering excellence, and act as a trusted advisor to senior client stakeholders.

Key Responsibilities

Portfolio & Delivery Leadership

• Own and manage multiple large-scale portfolios spanning AI,Development, Support, and Testing engagements.
• Ensure consistent delivery excellence across programs with strong governance, metrics, and execution rigor.
• Drive standardization while allowing flexibility across varied engagement models (managed services, T&M, outcome-based).
• Actively review delivery health, risks, escalations, and corrective actions across accounts.
  
  

Global Team Management

• Lead and scale large, globally distributed teams across multiple geographies and time zones.
• Build strong second-line leadership (Directors, Delivery Managers, Architects).
• Drive a high-performance culture focused on accountability, innovation, and continuous improvement.
• Oversee workforce planning, utilization, attrition management, and succession planning.
  
  

Client & Stakeholder Management

• Serve as executive sponsor for key strategic accounts.
• Build long-term, trusted relationships with senior client stakeholders (VP, SVP, CXO levels).
• Lead complex client conversations including escalations, renewals,scope expansion, and value realization.
• Partner with sales and account teams to drive account growth and cross-service adoption.
  
  

Innovation & Transformation

• Drive AI-led transformation across delivery, support, testing, and engineering workflows.
• Champion adoption of automation, GenAI, AI-assisted QA, intelligent support models, and modern engineering practices.
• Convert innovation ideas into scalable offerings and measurable business outcomes.
• Balance innovation with delivery stability and risk management.
  
  

Financial & P&L Ownership

• Own P&L responsibility for assigned portfolios, including revenue, margin, cost optimization, and forecasting.
• Drive profitability through operational efficiency, pyramid optimization, and right-shoring strategies.