Senior Business Systems Analyst

Overview:

Business Systems Analyst, People & Internal Systems.

HealthEdge is in a period of rapid growth and consolidation following recent mergers.

The Business Technology team exists to make sure the systems that power our business keep up - not just running, but evolving alongside the teams that depend on them.

We're hiring a Sr. Business Systems Analyst to join our Business Technology Team.

You'll bring deep expertise in enterprise integrations - APIs, middleware, iPaaS.

In the near term, you'll have a strong focus on building out and stabilizing integrations as we migrate off legacy systems.

This role is designed to grow: more platform ownership, broader systems scope and expanded stakeholder relationships over time.

If you're a technically sharp integrations specialist who thrives on keeping complex system ecosystems healthy, and wants a role with real ownership from day one - this role is for you.

In This Role, You'll Get To:

- Own the integration layer.

- Share ownership of our active integrations across payroll, benefits, identity management, finance and more - monitoring health, resolving failures, and improving reliability over time.

- Configure and improve.

- Work across enterprise systems and with business stakeholders, providing input on business processes, condition rules and security to support evolving needs.

- Automate what shouldn't be manual.

- Identify and eliminate repetitive work through business process automation, calculated fields, iPaaS tooling, and Claude-powered workflows.

- Measure what matters.

- Connect what you build to outcomes - integration uptime, data quality, Claude adoption and usage, process cycle time.

- Know whether your solution moved the needle and explain impact in business terms, not just technical ones.

- Be the trusted partner.

- Embed yourself in how teams actually work, surfacing friction before stakeholders have to tell you about it, translating what you find into requirements, and building the case for what needs to change.

- Think in systems.

- Design solutions for longevity - upstream and downstream, anticipating what breaks three hops down the road, building for scale rather than just solving today's problem.

- Bring an AI-first lens to the work.

- Use AI tools, including Claude, to accelerate your own output - analysis, documentation, testing, solution design - and look for opportunities to bring that lens to how the business operates.

- Grow with the team.

- As HealthEdge scales and the Business Technology team matures, there's real opportunity to expand into broader systems, integrations and AI platform ownership - for the right person who wants to keep growing.

- Build institutional knowledge.

- Maintain thorough documentation of system configuration, integration architecture, data flows and Claude governance.

What We're Looking For:

- 5+ years in business systems, integrations or IT platform roles - with direct, hands-on experience building and supporting enterprise integrations (APIs, EIB-style tooling, Core Connectors or similar).

- Strong working knowledge of integration patterns - APIs, SFTP, middleware, SSO and how data moves between enterprise systems - and proven ability to troubleshoot when things break in production.

- Hands-on experience with automation - business process logic, calculated fields, or iPaaS platforms (MuleSoft, Workato, Boomi or similar) - and a track record of reducing manual work.

- Experience partnering with business stakeholders to translate requirements into system configuration - you understand both the technical and functional sides of the platforms you own.

- Strong data fluency - you validate, interpret and explain data clearly, and understand how system configuration decisions affect what lands downstream.

- Comfort with ambiguity - this team is building its own playbook and you'll help write it; you don't need a perfect brief to get started.

- Clear communicator who translates technical complexity for business and non-technical audiences without losing the substance.

- Familiarity with data privacy and security frameworks (HIPAA, HITRUST, or similar) as they apply to enterprise data, AI platform usage and cross-system data flows.

- AI-first by default: you already reach for AI tools in your daily work, experiment on your own, and are genuinely curious about what comes next - not just willing to use AI when asked.