Senior Business Systems Analyst

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The Senior Business Systems Analyst (BSA) functions as a liason between business units thoughout ETS and the IT departments, participates in business process modeling and research efforts and completes business cases in support of IT projects. The incumbent works with the Strategic Business Unit (SBU) proposal team to develop the scope of work necessary to support the requirements of the proposal, identifies delivery solutions and works to develop cost reviews and prepare a technical response to the client that proposes solutions to meet business needs. This role participates in the formulation and definition of project scope and objectives for assigned departmental projects. Additionally, the BSA, Senior participates in requirements gathering and documentation and prepares detailed systems specifications from which programs are written or configured. The Senior Business Systems Analyst communicates with the IT team to ensure proper development, operationalization and delivery of technical solutions that fully adhere to corporate business objectives and meet user specifications for functionality and accuracy.

Responsibilities

• Facilitate communication between IT, SBUs and clients
• Participate in software development groups and teams in requirements gathering, analysis, design, risk mitigation,programming/construction, unit testing and transition of applications into a production environment.
• Gather and document business requirements and functional/detail requirements
• Translate business requirements to functional and technical specifications
• Function as a liason between business areas and technical staff
• Develop scope of work to satisfy business goals and requirements
• Provide detailed review and documentation of costs for proposed solutions
• Work with system developers, test teams, process managers, and end users to ensure proposed solution is delivered according to schedule and with the required functionality
• Analyze/document new and existing processes and procedures
• Continuously review test plans and provide feedback on methodology when necessary
• Participate in conducting regularly scheduled reviews of newly proposed and exiting projects to ensure quality and accuracy is delivered to end users
• Maintain traceability matrix and manage change requests
• Function as contact for problem analysis and resolution
• Work as part of a team to conceptualize solutions for the improvement of business goals
• Apply industry standard analysis, documentation techniques where appropriate to assist in providing optimum solutions
• Follow SDLC (Software Development Lifecycle) processes
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
• Prior experience with software testing standards, practices, methods and tools
• Excellent planning, organization and problem identification skills
• Excellent information and data analysis skills
• Prior experience in financial applications preferred
• Demonstrated problem solving ability
• Excellent technical and business terminology to consult with clients, vendors and other internal staff
• Proven ability to work effectively on multiple projects simultaneously (balance workload)
• Ability to work in a collaborative, team-based environment
  
  

Education, Certifications, Or Special Licenses

• A Bachelor's degree in Information Systems, Information Processing, or business-related curricula, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired, is necessary.
• 4+ years of experience in defining/developing software products and/or managing software development efforts.
  
  

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
• The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
  
  

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.