Senior Business Analyst

Qualifications

• Ability to work as a BA – Configuration.
• Ability to work with various project management tools like BPMN, TFS, Jira, DevOps, Workflow tools like Microsoft Visio, Wireframe tools like Balsamiq and more.
• Applied skills in MS Office and Presentations.
• Strong analytical skills to analyse given data using tools and techniques.
• Good logic building skills to draw logical insights.
• Professional writing, networking, and communication style with the ability to formulate emails, presentations, and documents.
• Competent to work in an active and diverse environment.
• Embodies an exceptional problem-solving aptitude.
• Recognized with a degree containing techno-functional knowledge with P&C insurancebackground/certification.
• Proficient knowledge of SQL, SQL procedures and SQL Server Reporting Services (SSRS).

Key requirements for the position

• Fundamental understanding of BA planning, management, tools, and techniques.
• Practical knowledge business process frameworks and ability to implement the same.
• Basic awareness of Process Flow creation tools like Lucid Chart, Bizagi, Agile and Integration tools.
• Ability to work on configuration requirements.
• Awareness of performance standards (including any SLAs and KPIs).
• Strong understanding of key business drivers and key stakeholders in each context.
• Key awareness of agile development and functionalities on insurance applications.
• Aware of Xceedance's organizational structure, key functions, offerings, and general policies.
• Recognizes various concepts, jargons, products employed in IT and P&C insurance industry.

Job Description

• Interacting in areas of business, understanding the business problems and providing possible solutions and plans for the same. Ability to apply the Configuration skills wherever required.
• Independently eliciting requirements from clients, visualizing and articulating complex requirement in a user story and identify scopes and risks for respective client problems statement.
• Maintaining requirements by ensuring forward and backward traceability for future validation.
• Managing client expectations by presenting a holistic picture of the project, executing sessions for BA team and connecting different stakeholders to enable change.
• Applying business process frameworks to digitize, optimize and transform processes and tools in an integrated manner.
• Performing the management of external stakeholders.
• Evaluating business solutions and their performance measures, identifying Internal Solution Component Dependencies and monitoring UAT responses.
• Monitoring customer satisfaction, maintaining communication with them and keeping them updated through regular interaction.
• Preparing documentation and paperwork as prescribed guidelines or compliance requirements.
• Contributing to the organisational values and following industry and quality practices by actively engaging in the larger learning process.
• Driving concise, structured, and effective communication with peers and clients.