HYDERABAD · FULLTIME
Senior Associate
Firstsource Solutions
Hyderabad · onsite · Posted 4d ago
Sourced from
Not disclosed12–14 yrsfulltimeHyderabad
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Section · 01
About this role
Location: Hyderabad (WFO)
Grade: H1
Designation: Senior Associate
Process: US Bank
Number of Positions: 5
Minimum Criteria
Last date to apply on the job posting is 28th August 2026
PS: Strictly no extension allowed on Timelines
The selected candidates must be released with immediate effect from the date of the announcement of the results.
Grade: H1
Designation: Senior Associate
Process: US Bank
Number of Positions: 5
Minimum Criteria
- All H1 grade employees can apply. It will be a lateral movement for H1 grade employees.
- Applicants should have completed a minimum tenure of 12 months in the organization and 12 months in their current role as on 01st August 2026.
- Performance rating of CME or above in the last 6 months.
- No documented disciplinary issues/PIP in the last 6 months.
- Has a minimum of 12 months of experience in the Residential Mortgage platform and demonstrates a strong understanding of mortgage documentation, processes, and compliance requirements
- Possesses in-depth knowledge of assigned processes and serves as a reliable point of contact for process-related guidance, support, and issue resolution
- Demonstrates strong learning agility, quickly adapts to new responsibilities, embraces challenges, and consistently delivers results in the assigned role
- Effectively clarifies process-related queries, exceptions, and decision-making rationale, ensuring adherence to process guidelines and business requirements
- Graduate degree or equivalent of (10+2+3) year of education
- Very Good knowledge of US Mortgage Servicing in specific.
- Expert in the current process and understand the process requirements related to whichever process he is working.
- Good understanding of reports and performance management.
- Ability to work under stringent deadlines and work with the team to meet deadlines.
- Mortgage Process and Domain expertise
- Communication and Collaboration
- HR Screening
- Group Discussion (If required)
- Personal Interview
Last date to apply on the job posting is 28th August 2026
PS: Strictly no extension allowed on Timelines
The selected candidates must be released with immediate effect from the date of the announcement of the results.
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Section · 02
Skills
Mortgage documentation processescompliance requirementsUS Mortgage Servicingperformance management
Section · Company
About Firstsource Solutions
Firstsource Solutions
BPO
19.2k+
employees
2001
25 years old
Mumbai, Maharashtra
US
₹3.7L PA avg
Avg at Firstsource Solutions
About
Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.
Industries
BPOBPO/KPO
Employee ratings
10 reviews
3.6/ 5
Culture
2.4
Career growth
2.3
Work-life
2.4
Employees rate it well for
Overall Company36Job Security35
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