Senior Associate - Service (Warranty)
River Mobility · Bengaluru · onsite · Posted today
Undisclosed2–7 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced Senior Associate - Service (Warranty) to join our team at Ride River. The ideal candidate will have a strong background in service operations and warranty management, with excellent analytical and problem-solving skills.
Roles and Responsibility
- Manage and oversee the warranty process to ensure timely and effective issue resolution.
- Develop and implement strategies to improve customer satisfaction and reduce warranty claims.
- Collaborate with cross-functional teams to identify and address areas for improvement.
- Analyze data and metrics to measure performance and inform business decisions.
- Provide training and support to junior team members on warranty processes and procedures.
- Identify opportunities to enhance operational efficiency and reduce costs.
Job Requirements
- Minimum 2 years of experience in a similar role, preferably in the industry.
- Strong understanding of service operations and warranty management principles.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and organizational skills with attention to detail.
- Experience with data analysis and reporting tools is an asset.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionReporting toolsWarranty ManagementWarranty Claimsoperationsdata analysisService Operations
About River Mobility
River Mobility
Automobile
531
employees
2020
6 years old
Belgaum, Karnataka
India
₹9.5L PA avg
Avg at River Mobility
About
River is a utility lifestyle company based in Bengaluru. With emphasis on design and technology, we build products that make a positive impact in the everyday lives of people.
Industries
Automobile
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