Senior Associate - Network Operations

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As a Senior Associate in IT Infra/Cloud, you will play a pivotal role in managing and operating network infrastructures within our Technology Consulting practice. You will be at the forefront of delivering client support, confirming seamless cloud operations and infrastructure management. This role offers the chance to work within our IT Infrastructure Managed Services, where you will engage with cutting-edge technology and innovative solutions to meet client needs.

As a Senior Associate, you will leverage your problem-solving skills and critical thinking to navigate complex challenges and build meaningful client relationships. You will have the opportunity to mentor junior team members, guiding them through the intricacies of client engagements. Your role will involve analyzing complex problems, maintaining professional standards, and developing a deeper understanding of the business context. You will be expected to anticipate the needs of your teams and clients, using these moments as opportunities for personal growth and development.

In this role at PwC Acceleration Center India, you will be instrumental in delivering high-quality solutions, fostering a culture of continuous improvement, and contributing to the overall success of our clients and the firm.

Responsibilities:

• Managing cloud infrastructure operations to support client needs effectively
• Overseeing cloud migration projects to enhance system performance and reliability
• Implementing cloud infrastructure architecture design to optimize resource utilization
• Utilizing Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform for cloud service delivery
• Conducting troubleshooting for cloud computing issues to maintain seamless operations
• Monitoring infrastructure performance using tools like Dynatrace APM and Splunk
• Collaborating with teams to develop cloud strategy and performance optimization plans
• Providing technical consultation on cloud-based service management and administration
• Confirming cloud compliance and security within managed services frameworks
• Supporting infrastructure management through analytical thinking and problem-solving skills

What You Must Have:

• At least a Bachelor's degree
• At least 5 years of experience
• Oral and written proficiency in English required

What Sets You Apart:

• Demonstrating proficiency in Amazon Web Services (AWS) and Microsoft Azure
• Utilizing Cloud Infrastructure Architecture Design and Optimization skills
• Managing Cloud Migration and Cloud Operations (CloudOps) effectively
• Excelling in Cloud Performance Optimization and Cloud Service Delivery
• Leveraging experience with Google Cloud Platform and Oracle Cloud Platform Services
• Applying analytical thinking to troubleshoot cloud computing issues
• Embracing change and demonstrating learning agility in dynamic environments