CHENNAI · FULLTIME
Senior AR caller with excellent English communication-Egmore, Chennai-WhatsApp HR-7200003809

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Chennai · onsite · Posted 13d ago
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Section · 01
About this role
Description
We are seeking Senior AR Caller with excellent English communication skills to join our team in Egmore, Chennai. The ideal candidate will have 2-7 years of experience in accounts receivable and a strong understanding of the medical billing process. They need to do patient calling, have strong command over English language and a very good attitude with excellent telephone etiquette.
Responsibilities
- Make outbound calls to healthcare providers to collect accounts receivable.
- Maintain accurate records of all interactions and follow-up actions taken.
- Resolve billing discrepancies and address customer inquiries professionally.
- Collaborate with internal teams to ensure timely resolution of accounts.
- Provide excellent customer service and maintain strong relationships with clients.
Skills and Qualifications
- Excellent English communication skills, both verbal and written.
- Strong understanding of accounts receivable processes and medical billing.
- Review and work on aged, high-value, denied, underpaid and partially paid claims Identify revenue leakage, missed billing opportunities and payment discrepancies
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Clear pronunciation, appropriate American English usage, and strong listening and comprehension skills. Proficiency in MS Office and RCM/Billing softwares.
Salary Budget: 3.5-7.5 LPA
Shift Timing: 8:00 PM – 5:00 AM
Location: Egmore, Chennai
Food provided free of cost. Sat and Sun fixed week off.
Interview Process: Interested candidates, please WhatsApp HR on [phone removed] mentioning that you are applying for Revenue Recovery Specialist role. We will get back to you.
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Section · 02