SAP S/4HANA SD Lead Functional Analyst -Run Support (India-Remote)

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, Australia & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website:cloudlabsit.com

LinkedIn:CloudLabs Inc

Email us: [HIDDEN TEXT]

What we offer:

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
• Flexible remote work.
• Competitive pay package.
• Attractive policy, medical insurance benefits, industry leading training.
• Opportunity to work remotely is available.

Experience Required: 10+ years

Job Location: India

Job Type: Remote

Job Summary:

We are looking for a hands-on SAP S/4HANA SD/OTC Lead Functional Analyst to support S/4HANA production/run operations. This is a hands-on functional lead role and not a people-management role.

The resource will take ownership of complex incidents, system changes, fixes, and backlog items and work directly with business and IT stakeholders to drive timely resolution and deployment.

Key Responsibilities

• Provide senior-level functional leadership and hands-on support for SAP S/4HANA SD/OTC run operations.
• Take end-to-end ownership of critical and complex incidents, system issues, change requests, and fixes.
• Drive root-cause analysis and resolution of recurring or high-impact production issues.
• Work directly with business and IT stakeholders to understand priorities and deploy system fixes in a timely manner.
• Coordinate with ABAP, integration, Architects, and cross-functional SAP teams to drive issues through closure.
• Review and implement SAP SD configuration changes and provide functional specifications for technical developments.
• Lead functional validation, regression testing, business testing, and deployment of fixes.
• Drive closure of the existing incident/change backlog and proactively identify recurring issues.
• Provide strong end-to-end OTC expertise across sales orders, pricing, delivery, shipping, billing, returns, credit management, and related integrations.
• Provide guidance on complex functional issues and ensure solutions are scalable and aligned with the existing S/4HANA landscape.

Required Skills

• 10+ years of hands-on SAP SD/OTC functional experience.
• Strong SAP S/4HANA functional and production/run support experience.
• Proven ability to independently own and resolve complex SAP SD/OTC incidents.
• Strong troubleshooting, root-cause analysis, and solution design skills.
• Strong integration knowledge across SD-FI, SD-MM, SD-EWM/WM, and related processes.
• Experience working directly with business stakeholders, technical teams, and cross-functional teams.
• Ability to independently drive decisions, fixes, testing, and deployment to closure.
• Strong ownership, communication, and stakeholder management skills.