SAP Practice Lead - Enterprise Applications

About the Role:

ACO Technology Centre India is looking for a hands-on SAP Practice Lead to own SAP applications and support end-to-end across ACO Group companies. This is an operational leadership role for someone who can troubleshoot complex issues, handle senior-level support, understand user concerns and convert them into practical SAP solutions while guiding ongoing enhancements and delivery.

What You'll Do:

- Own the SAP practice end-to-end, including application support, incident resolution, enhancements, releases, integrations and continuous improvement.

- Provide hands-on Level 3 or senior-level support and troubleshoot complex functional, technical, integration and performance issues.

- Work directly with users and business teams to understand concerns, identify root causes and recommend practical, sustainable solutions.

- Coordinate internal teams, functional and technical consultants, and implementation partners to ensure timely resolution and delivery.

- Lead and review configuration, fixes, enhancements, integrations, testing, releases, rollouts and go-live support.

- Maintain system stability, support governance, documentation, service levels, standardization and a clear improvement roadmap.

Core Skills:

- 8 - 12 years of SAP experience with strong hands-on expertise in SAP S/4HANA or ECC.

- Strong troubleshooting and root-cause analysis across SAP modules, interfaces, data and surrounding systems.

- Broad cross-functional SAP knowledge, with deep hands-on capability in one or more functional or technical areas.

- Experience owning SAP application support and managing incidents, enhancements, releases and external partners.

- Strong business-process understanding, user engagement, communication and global stakeholder management.

Preferred Skills:

- Manufacturing or industrial SAP environments.

- SAP SD, MM, FI/CO, PP, QM, EWM, PM/EAM, Fiori or related areas.

- SAP PLM/Teamcenter integration, SAP BTP/CPI/Integration Suite, Azure/cloud integration.

- S/4HANA transformation, global rollout, SAP operations or practice-lead experience.

What We're Looking For:

We are looking for a senior, hands-on SAP professional who combines end-to-end practice ownership with strong troubleshooting, user support and practical solution delivery.