SAP FICA Senior Consultant (IND Remote)

Position: SAP FICA Senior Consultant/Consultant

Location: India (Remote)

Employment: Full Time (EOR through Deel)

Reports to: Delivery Manager, SAP Practice

About the job

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities customer experience needs over 20 years ago. And that commitment continues to this day.

Our team members are our greatest assets, so we pride ourselves on being Employee First. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it's new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.

VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.

Position Overview: Configure and build SAP ISU application in FICA module. Provide functional design and support for North America based utility clients of VertexOne. Collaborate with the client and NA team members to gather requirements, develop and deploy solutions.

Primary Responsibilities:

• Should possess SAP FICA knowledge for preparation of business blueprints, business process plan (BPP), functional documents, and test cases etc.
• Should have knowledge of the Meter to Cash
• Should have experience in FICA Dunning/Collection Strategy, and the management of dunning by collection strategy.
• Experience in configuring FICA Events and BRF.
• Strong knowledge of clearing strategy, clearing rules.
• Experience in Cash Desk and clarifications.
• Strong knowledge of month-end and period-end closing and FICA to FICO GL integration.
• Experience in the de-regulated/Regulated energy market.
• Develop templates and methods to improve the efficiency of application support
• Gather and prioritizes relevant SAP Business requirements and designing the appropriate solution
• Understands configuration dependencies and inter-relationships between other modules of SAP such as Device Management, CS/CRM, Billing and design and troubleshoot in the area with this knowledge
• Defines test scenarios to cover full scope of the business as well as creating master data and carry out the unit, cycle and integration tests

Minimum Qualifications:

• Bachelor/Master's Degree in Commerce, Chartered Accountant, Master's in Business Administration or degree in Finance or equivalent degrees.
• At least 6+ years of experience in SAP application
• Should have minimum of one full life-cycle implementation experience
• Should have mature inter-personnel and communication skills, both written and oral

Desired Skills:

• Formal training or certifications in SAP FICA
• Experience in SAP Implementation and Support
• Knowledge of SAP IS-Utilities environment would be an added advantage
• Conceptual understanding of relational databases and middleware technology.

About VertexOne

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.

With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.

From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.