Job Description: Salesforce Loyalty Cloud Developer

Experience: 5+ Years

Skill: Salesforce Loyalty Management / Loyalty Cloud

Location: As per project requirement

Job Summary

We are looking for an experienced Salesforce Loyalty Cloud Developer with 5+ years of experience in Salesforce development and hands-on knowledge of Salesforce Loyalty Management. The ideal candidate should have experience in configuring loyalty programs, managing member rewards, implementing promotions, and integrating Salesforce with external systems.

Key Responsibilities

• Configure and manage Salesforce Loyalty Management programs, including loyalty members, tiers, currencies, and benefits.
• Implement loyalty points accrual and redemption processes based on business requirements.
• Configure loyalty promotions, vouchers, rewards, and tier-based benefits.
• Develop and customize Salesforce components using Apex, Lightning Web Components (LWC), and Salesforce Flows.
• Integrate Loyalty Management with external applications using REST/SOAP APIs and other integration mechanisms.
• Work with transaction journals, member records, and loyalty program processes.
• Troubleshoot technical issues, optimize application performance, and support production deployments.
• Collaborate with business analysts, functional consultants, and technical teams to deliver loyalty solutions.
• Perform unit testing, debugging, code reviews, and deployment activities.

Required Skills

• 5+ years of experience in Salesforce development.
• Hands-on experience with Salesforce Loyalty Management / Loyalty Cloud.
• Strong knowledge of loyalty programs, member management, points accrual and redemption, promotions, vouchers, and tier management.
• Experience with Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows.
• Experience integrating Salesforce with external systems using REST/SOAP APIs.
• Knowledge of Salesforce objects, security, governor limits, and deployment processes.
• Experience with Salesforce testing, debugging, and production support.
• Good communication and problem-solving skills.

Preferred Skills

• Experience with Salesforce Experience Cloud or customer loyalty portals.
• Knowledge of Salesforce Data Cloud and Marketing Cloud integrations.
• Experience integrating loyalty solutions with e-commerce platforms or POS systems.
• Salesforce certifications such as Platform Developer I or relevant Salesforce certifications.

Note

Candidates should have hands-on Salesforce Loyalty Management implementation or development experience. General Salesforce development experience without Loyalty Management exposure may not be sufficient for this requirement.