Sales Executive - Healthcare / Patient Counselling
QHT Clinic · Gurugram · onsite · Posted today
Undisclosed1–4 yrsfulltimeSourced from
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About this role
About the Opportunity
- QHT Aesthetics OPC Pvt. Ltd. is seeking a target-oriented and patient-focused Sales Executive to join their healthcare team in Gurugram.
- The role centers on patient counselling, lead conversion, and pipeline management within a dynamic healthcare environment.
- The candidate will directly impact patient journey outcomes by driving appointments and conversions through structured follow-ups and empathetic communication.
- QHT Aesthetics OPC Pvt. Ltd. is seeking a target-oriented and patient-focused Sales Executive to join their healthcare team in Gurugram.
- The role centers on patient counselling, lead conversion, and pipeline management within a dynamic healthcare environment.
- The candidate will directly impact patient journey outcomes by driving appointments and conversions through structured follow-ups and empathetic communication.
Role Responsibilities
- Handle inbound and outbound calls with prospective and existing patients.
- Understand patient requirements and provide appropriate information about healthcare services and treatments.
- Assist Counsel patients professionally to convert them to appointments.
- Follow up consistently with interested and potential patients through calls, WhatsApp, and other communication channels.
- Maintain and update the lead pipeline/CRM on a daily basis.
- Track every lead from initial enquiry to appointment, conversion, and closure.
- Develop and maintain a strong follow-up pipeline to ensure minimum lead leakage.
- Handle patient queries, objections, and concerns effectively.
- Build trust and maintain a positive relationship with patients throughout the conversion process.
- Achieve assigned daily, weekly, and monthly sales/conversion targets.
- Coordinate with the counselling, operations, and clinical teams to ensure a smooth patient experience.
- Maintain accurate records of calls, follow-ups, appointments, and conversions.
- Re-engage old, inactive, and pending leads to generate additional conversions.
- Provide regular updates regarding lead status, conversion performance, and pending follow-ups.
- Handle inbound and outbound calls with prospective and existing patients.
- Understand patient requirements and provide appropriate information about healthcare services and treatments.
- Assist Counsel patients professionally to convert them to appointments.
- Follow up consistently with interested and potential patients through calls, WhatsApp, and other communication channels.
- Maintain and update the lead pipeline/CRM on a daily basis.
- Track every lead from initial enquiry to appointment, conversion, and closure.
- Develop and maintain a strong follow-up pipeline to ensure minimum lead leakage.
- Handle patient queries, objections, and concerns effectively.
- Build trust and maintain a positive relationship with patients throughout the conversion process.
- Achieve assigned daily, weekly, and monthly sales/conversion targets.
- Coordinate with the counselling, operations, and clinical teams to ensure a smooth patient experience.
- Maintain accurate records of calls, follow-ups, appointments, and conversions.
- Re-engage old, inactive, and pending leads to generate additional conversions.
- Provide regular updates regarding lead status, conversion performance, and pending follow-ups.
Skills Qualifications
Must-Have
- Excellent verbal and written communication skills.
- Strong patient counselling and convincing skills.
- Good objection-handling and negotiation abilities.
- Strong follow-up and relationship-management skills.
- Target-oriented and result-driven approach.
- Ability to manage a large number of leads and maintain a structured pipeline.
- Comfortable working with CRM, dialer, WhatsApp, and other sales tools.
- Good listening and interpersonal skills.
- Ability to work under sales pressure and meet targets.
- Graduate in any discipline.
Must-Have
- Excellent verbal and written communication skills.
- Strong patient counselling and convincing skills.
- Good objection-handling and negotiation abilities.
- Strong follow-up and relationship-management skills.
- Target-oriented and result-driven approach.
- Ability to manage a large number of leads and maintain a structured pipeline.
- Comfortable working with CRM, dialer, WhatsApp, and other sales tools.
- Good listening and interpersonal skills.
- Ability to work under sales pressure and meet targets.
- Graduate in any discipline.
Preferred
- Prior experience in healthcare, clinics, hospitals, medical sales, patient counselling, or tele-sales (not mandatory).
- Prior experience in healthcare, clinics, hospitals, medical sales, patient counselling, or tele-sales (not mandatory).
Benefits Culture Highlights
- Working hours: 9 hours per day.
- Week off: 1 day between Monday to Friday; Saturday and Sunday are working days.
- Working hours: 9 hours per day.
- Week off: 1 day between Monday to Friday; Saturday and Sunday are working days.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Dialercrmsales toolscounselAestheticsOutboundPipeline ManagementInbound and outbound callsHealthcareMedical SalesCommunication SkillsoperationsSaleslead conversioninbound
About QHT Clinic
QHT Clinic
51-200
employees
2010
16 years old
Haridwar, Uttarakhand
India
₹4.7L PA avg
Avg at QHT Clinic
About
QHT Clinic provides healthcare services with a focus on patient care and clinical excellence. The clinic offers medical consultations, diagnostic support, and treatment across various specialties. By combining professional expertise with modern healthcare practices, QHT Clinic aims to deliver accessible and reliable medical services to its community.
Employee ratings
10 reviews
3.2/ 5
Culture
2.9
Career growth
2.5
Work-life
3.0
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