Sales-B2C (subscription sales)

JOB DESCRIPTION
Role : Relationship Manager /
Senior Relationship Manager -
Sales
Location : Delhi
Language : English / Hindi
Experience : 6 Months - 6 Years
About - CLUB MAHINDRA
Mahindra Holidays & Resorts India Limited (MHRIL), part of the diversified Mahindra Group, is
Indias leading leisure hospitality company. Established in 1996, the Company pioneered the
vacation ownership model in India and has since redefined family holidays through thoughtfully
designed resorts, curated experiences, and a commitment to sustainable tourism.
MHRILs vision is to become the largest leisure hospitality player, powered by a premium, multi-
format holiday platform, including its flagship brand, Club Mahindra, and the upcoming Mahindra
Signature Resorts. With a network of 100+ premium resorts across Indian and abroad, Club
Mahindra is addressing evolving travel aspirations across segments and demographics that
includes a strong 3,00,000+ member community.
Guided by the Mahindra Groups RISE philosophy, MHRIL is focused on responsible growth,
sustainable operations, and long-term value creation, while delivering quality holiday experiences
for families.
About the Job :
The Relationship Manager will be responsible for end-to-end sales of Keystone (Club Mahindra
Holiday Memberships) through field sales, corporate activities, and direct customer meetings.
The role involves lead generation through self-sourcing, references, and existing member
network, fixing appointments, meeting customers, giving presentations, and closing the sale.
The candidate will be responsible for initiating conversations with prospective customers,
understanding their travel and holiday needs, and converting them into Club Mahindra members
through effective presentation and relationship management.

The Relationship Manager will be responsible for achieving monthly sales targets, maintaining a
strong sales pipeline and ensuring a smooth customer experience from presentation to
documentation and post-sale relationship management.
Detailed Job Responsibilities::
Achieve monthly sales targets and revenue goals.
Maintain daily sales reports of meetings, presentations, and closures.
Attend corporate activities, promotional events to pitch Keystone.
Need assessment & pitch membership plans to customers & prospects.
Generate leads through self-sourcing, Self references, and existing customer network.
Meet prospective customers F2F by scheduling appointments and conducting presentations.
Convince and close sales by handling customer objections and queries.
Provide necessary support in booking first time holiday for new members and generate quality
referrals from them
Maintain relationships with existing members and generate referrals from them.
Requirements:
Minimum 6 Months of experience in direct sales / Field sales / Hospitality / Timeshare /
insurance-Direct Sales / Banking sales / Real Estate / Telecom (Postpaid) / High Ticket size
products.
Strong communication and convincing skills.
Adept in field sales, and customer meetings Face-to-Face during events.
Target-driven and self-motivated personality.
Graduate in any discipline.
Flexible for work timing & rotational week off.
Why Join Club Mahindra?
Part of the reputed Mahindra Group a strong and trusted brand in India and globally.
Fast-growing hospitality and vacation ownership industry with high earning potential.
Performance-driven and growth-oriented work culture.
Attractive incentive structure and recognition programs for performers.

Strong career growth opportunities through Internal Job Postings (IJP) and fast-track leadership
programs.
Opportunity to build long-term career in sales, hospitality, and relationship management with a
well-known brand.
Compensation & Benefits:
Fixed Salary + Attractive Incentives + Retention Reward of 1 Lac .
Provident Fund, Gratuity & Statutory Bonus
Medical Insurance for Self & Family + Term Insurance + Personal accident coverage
Leave Benefits & Leave Encashment upon exit.
Career Growth through IJP & Fast Track Programs
Training & Skill Development Programs
Rewards & Recognition Programs
Lucrative Referral Bonus on referring candidates.
Travel Allowance, Conveyance & Communication Support
Relocation Support (if applicable)
Employee Engagement Activities, Festivals & Team Building
Parenting Support, Day Care, Maternity & Adoption Benefits
Mental Wellness Support
Salary Advance Facility on completion of 6 months
We Are an Equal Opportunity Employer
Inclusion is at the heart of our culture here at MHRIL. From day one, you'll be encouraged to be
yourself as we believe thats what helps our people to thrive. Club Mahindra is an equal
opportunity employer that is committed to strengthening diversity and inclusion at the workplace
through an enabling environment, supportive work life policies and a culture that welcomes and
celebrates differences and creates a sense of belonging. We do not tolerate any form of
harassment or discrimination based on nationality, race, colour, sex, religion, gender identity or
expression, sexual orientation, disability, age, pregnancy or marital status and allow for equal
opportunities for all our team members. We are an equal opportunity employer and are committed
to maintaining respect and dignity for all. Learn more about us at www.mahindraholidays.com