Sales Associate- inside sales

Drsignation- Sales Associate- Inside Sales
location - Gurugram, haryana
salary - up to 3.5Lpa + incentives
Experience -0-3years

Freshers can also apply

Apply here Application Form : https://forms.gle/iDwk9aR9YL6kUUEV8

Role Summary

Hopcharge is looking for a Lead – Inside Sales (Digital & Renewal) to own inbound digital lead conversion and customer renewal cycles for its EV charging services. The role sits at the intersection of sales and customer retention — driving qualified digital leads to closure while ensuring existing customers renew and expand their engagement with Hopcharge. The ideal candidate is a proven inside sales performer who thrives on targets, structured follow-up, and CRM discipline.

About Hopcharge

Hopcharge (a product by Brand EVQ Technologies Pvt. Ltd.) is a Gurugram-based EV charging company building India's patent-granted Virtual Power Grid (VPG) technology — bringing charging to the vehicle instead of the vehicle to the charger. As Hopcharge scales its network and customer base, the Inside Sales function is central to converting digital demand into revenue and retaining customers through timely renewals.

Roles and Responsibilities:-

•Own end-to-end conversion of inbound digital leads (website, social, ads, referral portals) through calls, WhatsApp, and email follow-up.
•Drive customer renewal cycles — proactively track upcoming renewals, re-engage lapsing accounts, and convert to repeat business.
•Maintain rigorous CRM hygiene: lead status, follow-up cadence, and conversion funnel tracking updated in real time.
•Achieve monthly/quarterly targets for lead-to-conversion ratio, renewal rate, and revenue contribution.
•Coordinate with Marketing to give feedback on lead quality and with Field Sales for on-ground handoffs where required.
•Prepare and present daily/weekly funnel and renewal MIS to the reporting manager.
•Handle objection management and pricing/plan queries independently, escalating only complex commercial negotiation

Qualification:-

•Graduate in any discipline; MBA/PGDM preferred but not mandatory.
•Minimum 3 years of proven experience in inside sales, telesales, or digital sales conversion — B2C or B2B.
•Strong track record of hitting monthly sales/renewal targets in a structured, metrics-driven environment.
•Hands-on experience with CRM tools (Salesforce, Zoho, LeadSquared, or similar).
•Excellent verbal and written communication in English and Hindi.
•Comfortable working with dashboards, funnel data, and basic Excel reporting.
•Prior experience in EV, energy, subscription, or renewal-based sales models is an advantage. Eligibility Snapshot

Apply here Application Form : https://forms.gle/iDwk9aR9YL6kUUEV8