RSM - INDUSIND - CHENNAI

Aditya Birla Group · Chennai · onsite · Posted today

Not disclosedFresherfulltimeSourced from Foundit

About a minute. You'll make an account on the way through.

About this role

Job Description

1) Job Purpose

Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

2) Dimensions What are the areas (in quantitative terms) the job has an impact on
		Dimension	Remarks
1.	Manpower (Nos.)	4-5 depending on the relationship Indirect - could range from 28- 35
2.	AP (Yearly in Cr)	Rs. 10-15 cr

3) Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone

Key Challenges for the role -

High dependency on third party/relationships who may have their own priorities so alignment is the key.
Balancing between the process requirement and expectations of the Channel partners

4) Principal Accountabilities
Accountability	Supporting Actions
Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company	Continuous interaction with the channel partners Mapping all the key decision makers Aggressively downloading all the RnR activities running by the organisation.
Ensure smooth function of the sales and other processes in order to maximise business potential.	Communicating any process change or change in any rules and regulations by the help of different training module. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling
Maintain the expense gap in order to reduce the cost	Understanding the need of the expense Taking commitment from the channel before any spending or allocation of the budget Maintain a SM wise expanse tracker
Ensure relevant people in the right place right time in order to maximise the productivity	Understanding the strength of the resource and depending on that allocating job responsibility Evaluating the opportunity of each business unit and allocating targets as per that Recruit, develop and train team members to maximize productivity
Ensure the right method of business acquisition in order get the profitable mix for the organisation	Scrutinise the business on regular basis Interacting with the customers through welcome calls
Ensure Persistency targets as per the company norms so that renewals take place on time	Communicate with customers and Resolve queries as and when required to ensure that renewal takes place on time
Building new business opportunities within the allocated area/relationships in order to maximise the	Identify innovative methods working with the relationship to enhance penetration of the database

5) Job Purpose of Direct Reports

Sales Manager / Senior Sales Manager:To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

6) Relationships (If Applicable)
Internal	Frequency	Nature
TPD Support Team Training Manager HR Dept Customer Service Team Client Service Team	Daily Weekly twice Monthly Daily Daily	Process, login and issuance related Training related Recruitment and other issue Follow up regarding service issue Follow up regarding issuance
External	Frequency	Nature
Bancassurance partner Client - prospect	Daily Daily	All issue Business and service

7) Organizational Relationships

Sourced from foundit

Skills

Life Insurance SalesBancassuranceSalesInsurance

About Aditya Birla Group

Aditya Birla Group

Metals & Mining

227.5k+

employees

1857

169 years old

Mumbai, Maharashtra

India

About

Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.

Industries

Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals

Employee ratings

2,383 reviews

4.1/ 5

Culture

3.9

Career growth

3.5

Work-life

4.0

Employees rate it well for

Work Culture191Salary167Senior Management152Work Life Balance146Job Security123

Find them on

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Career guides

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3) Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone

Key Challenges for the role -

High dependency on third party/relationships who may have their own priorities so alignment is the key.
Balancing between the process requirement and expectations of the Channel partners

4) Principal Accountabilities

Accountability

Supporting Actions

Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company

Continuous interaction with the channel partners
Mapping all the key decision makers
Aggressively downloading all the RnR activities running by the organisation.

Ensure smooth function of the sales and other processes in order to maximise business potential.

Communicating any process change or change in any rules and regulations by the help of different training module.
Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling

Maintain the expense gap in order to reduce the cost

Understanding the need of the expense
Taking commitment from the channel before any spending or allocation of the budget
Maintain a SM wise expanse tracker

Ensure relevant people in the right place right time in order to maximise the productivity

Understanding the strength of the resource and depending on that allocating job responsibility
Evaluating the opportunity of each business unit and allocating targets as per that
Recruit, develop and train team members to maximize productivity

Ensure the right method of business acquisition in order get the profitable mix for the organisation

Scrutinise the business on regular basis
Interacting with the customers through welcome calls

Ensure Persistency targets as per the company norms so that renewals take place on time

Communicate with customers and
Resolve queries as and when required to ensure that renewal takes place on time

Building new business opportunities within the allocated area/relationships in order to maximise the

Identify innovative methods working with the relationship to enhance penetration of the database

6) Relationships (If Applicable)

Internal

Frequency

Nature

TPD Support Team

Training Manager

HR Dept

Customer Service Team

Client Service Team

Daily

Weekly twice

Monthly

Daily

Process, login and issuance related

Training related

Recruitment and other issue

Follow up regarding service issue

Follow up regarding issuance

External

Frequency

Nature

Bancassurance partner

Client - prospect

Daily

All issue

Business and service