Risk Manager - Education Loans

Job Requirements

About the Role

The Risk Manager – Education Loans will be part of the Retail Business Risk function within Retail Banking, based in Mumbai . The role is responsible for managing, assessing, and monitoring policy norms for Education Loans. It involves defining the risk appetite, shaping broad-level policies, facilitating technological enhancements, and ensuring compliance with statutory guidelines, The incumbent will work closely with cross-functional teams including Product, Operations, Sales, IT, Credit, and Business Intelligence to ensure robust credit decisioning, portfolio monitoring, and governance.

Key Responsibilities

Primary Responsibilities

• Conduct regular asset quality reviews and provide analytical insights to identify risks and opportunities, recommending appropriate actions.
• Review and update program risk acceptance criteria in response to changes in legal and regulatory requirements, business strategies, market conditions, or portfolio performance.
• Build strong controls to mitigate risks across onboarding, credit, operations, fraud, and reputational domains.
• Monitor portfolio delinquencies at a granular level, identifying high-risk segments, locations, and customer profiles.
• Define and shape product-level risk appetite in alignment with the bank's overall risk framework and growth objectives, including risk-based pricing strategies.
• Facilitate the implementation of technological interventions such as scorecards, digital journeys, and process automation to enhance efficiency.
• Recommend improvements to processes and policies across Retail Banking to drive operational excellence and superior customer service.
  
  

Secondary Responsibilities

• Recommend improvements to risk-related processes and policies to enhance operational efficiency and risk coverage.
• Collaborate with internal stakeholders to ensure cohesive execution of risk strategies.
• Contribute to the development of a risk-aware culture across the organization.
  
  

What We Are Looking For

Education

• Graduation: Full time graduate in any discipline from a recognised institution.
• Post-graduation: MBA from a recognised institution.
  
  

Experience

• At least 4 years of relevant experience in retail lending, credit risk, or portfolio management, preferably in education loans or unsecured lending.
  
  

Skills and Attributes

• Strong understanding of credit risk frameworks and portfolio monitoring.
• Ability to collaborate effectively with cross-functional teams.
• Analytical mindset with a focus on data-driven decision-making.
• Familiarity with governance and audit standards.
• Proactive approach to identifying and mitigating risks.
• Excellent communication and stakeholder management skills.