Rights Reviewer - Books Risk, Amazon

Description

The Amazon Books Risk Management team is looking for a Risk reviewer our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making!

The BRM Risk Reviewer Will

Evaluate content appropriateness compliance for books submitted through Amazon.com's Kindle Direct Publishing

Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels

Identify opportunities to eliminate process redundancy

Leverage technology and innovation to bring continuous improvement to the operational processes

Works effectively in a cross-functional environment

Candidate will be responsible for ensuring program compliance by conducting research to minimize risk to the Kindle Store

Draft SOPs for the team to improve the customer experience and/or internal efficiency

Assist team with performance improvement efforts

Identifies gaps in controls and processes and escalates to manager

Maintain subject matter expertise specific to job functions and general industry awareness

Drive root cause analysis of escalations

Basic Qualifications

• Experience in English-language communication skills, both written and verbal
• Maturity and ability to review explicit adult content from a clinical perspective. This includes nudity, strong language, etc.
• Possess accountability for executing the self-publishing review to achieve operational goals.
• Experience in identifying opportunities to simplify and/or automate complex processes.
• Educational qualification of Bachelor's Degree or Higher. (Should have completed graduation and have documentary evidence of the same like Provisional Certificate and/or Degree Certificate)
• 2+ years of work experience
  
  

Preferred Qualifications

• Experience in content creation or copy editing, including online publishing
• Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis
• Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
• Strong technical and analytical aptitude, including some knowledge of statistics.
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI MAA 15 SEZ

Job ID: A10602446