Revenue Operations Lead

About Us:

Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates

Hero Vired is your opportunity to join a premium learningexperience that offerscutting-edge industry programs and world-class partnerships, shaping the trailblazers of tomorrow.

At Hero Vired, we firmly believein the potential of every individual to achieve greatness. Leveraging the unparalleled expertise and legacy of the Hero Group, our mission is to revolutionize the learning landscape. Through immersive, industry-aligned programs, we empower learners with the knowledge, skills, and insights they need to turn their aspirations into tangibleaccomplishments. Our focus is to disrupt and reimagine traditional university education and upskilling for working professionals, achieved through impactful online certification and degree programs.

The illustrious Hero Group, boasting a diverse portfolio of businesses with a combined value of US$5 billion, spans sectors such as automotive manufacturing, finance, renewable energy, electronics manufacturing, and education. Under the umbrella of the Hero Group (BML Munjalfamily), you'll find renowned names like Hero MotoCorp, Hero FinCorp, Hero Future Energies, Rockman Industries, Hero Electronix, Hero Mindmine, and BML Munjal University.

Job Title: Revenue Operations Lead

Location: Gurugram Sector 42

Job Type:Full Time

Work Type: Work from Office

Department: Revenue & Operations

Experience Level:6 to 10 Years

Role Summary

We are seeking a commercially sharp and operationally excellent RevOps Lead to own and drive Hero Vired's revenue performance and operational rigour. The role comes with direct management responsibility over a team of Revenue Managers and the Operations function. The RevOps Lead will serve as the connective tissue between revenue strategy and day-to-day execution — designing the systems, metrics, and processes that ensure the business performs predictably and at scale.

Key Responsibilities

Operational Excellence & Process Design

Driving operational excellence is the core mandate of this role. You will be responsible for designing, implementing, and continuously improving the processes and systems that underpin revenue generation and business performance. This includes building robust standard operating procedures for revenue reporting, pipeline management, CRM hygiene, and cross-functional workflows.

KPI Design, Tracking& Delivery

You will own the design and governance of the KPI framework for the revenue and operations functions. This involves definingthe right metricsfor each team and businessunit, building the infrastructure to track them in real time, and holding teams accountable for delivery against targets. You will conduct regular performance reviews, diagnose underperformance, and work with team leads to implement corrective actions

Data Analytics & Insights

Data is at the heart of how this role operates. You will leverage advanced data analytics to generate deep, actionable insights into revenue performance, operational efficiency, and business health. This requires hands-on proficiency in SQL and Python to build models, automate reportingpipelines, and conductboth descriptive and predictive analyses. You will design and maintain dashboards that give the leadership team a clear, real-time view of the business, and will proactively surface insights that drive better decisions. Your analytical outputs will set the standard for data-driven decision-making across the organization.

Team Leadership — Revenue Managers

You will directly lead and develop a team of Revenue Managers, setting clear performance goals, providing regular coaching and feedback, and building a culture of analytical rigour andcommercial accountability. You will ensurethat the revenueteam operates as a cohesive unit with well-defined ownership and robust processes. You will identify capability gaps within the team and invest in their professional development, building a strong and capable revenue function that can scale with the business.

Team Leadership — Operations

You will hold direct leadership responsibility over the Operations team, overseeing the systems, processes, and workflows that underpin revenue generation and business performance. This includes managing sales operations, CRM hygiene, revenue reporting infrastructure, and the tooling and processes that enable the revenue team to perform at its best. You will set operational KPIs, monitor team performance, and drive continuous process improvement to ensure that the revenue engine runs with efficiency and precision.

Revenue & Operations Integration

You will integrate revenue and operations thinking into a unified, end-to-end view of the business. This means identifying and resolving gaps at the intersection of sales, revenue,and operations — ensuring that commercial momentum is never lost due to process or tooling failures. You will design integrated workflows that connect revenue targets with operational capacity, and build the feedback loops that allow the organization to course-correct quickly and effectively.

Revenue Strategy & P&L Oversight

You will contribute to the development and execution of Hero Vired's revenue strategy, working closely with the business leadership to set targets, evaluate pricing and monetization approaches, and identifygrowth opportunities. You will maintaina working understanding of the revenue P&L, track performance against targets, and flag material variances with supporting analysis. While P&L ownership is shared with the broader leadership team, your data-driven perspective will be an important input into commercial decision-making.

Cross-Functional Collaboration

You will work closely with sales, marketing, product, finance, and university partnerships to align teams around shared revenue and operational goals. You will partner with sales leadership on incentive structures and pipeline management, collaborate with marketing on acquisition metrics, and work with the product team to ensure that tooling and systems support operational needs. Your ability to build strong working relationships and drive alignment across functions will be critical to translating strategy into execution.

Qualifications and Skills

Experience & Education

• Candidates should have 6-10 years of progressive experience in revenueoperations, business operations, strategy, or analytics, with a demonstrated track record of leading teams and driving measurable business outcomes.
• Prior experience managing a combined revenue and operations function is strongly preferred. Experience in the EdTech, SaaS, or consumer internet industry is a significant advantage.
• A Bachelor's degree in Business, Finance, Economics, Engineering, or a related field is required. An MBA is preferred.

Core Competencies:

Operational Excellence: Deep expertise in process design,workflow optimization, and operational governance. A track record of building scalable, high-quality operational systems in a fast-paced environment.

Data Proficiency: Proficiency in SQL and Excel for data analysis, modeling, and automation. Ability to build complexanalytical models and reporting infrastructure from the ground up.

KPI Design& Performance Management: Proven ability to design meaningful KPI frameworks, build the infrastructure to track them, and drive consistent delivery across teams. Experience conducting structured performance reviews and implementing data-backed corrective actions.

People Leadership: Proven ability to lead, develop, and inspire multi-functional teams. Experience managingmanagers and buildinghigh-performing teams in a high-growth environment.

Commercial Acumen:Solid understanding of revenue strategy, pricing, and P&L dynamics. Ability to connect operational decisions to commercial outcomes.

Stakeholder Management: Strong ability to build relationships with and influence stakeholders across functions. Clear and confident communicator who can present complex analytical findings to diverse audiences.

Problem-Solving & Structured Thinking: Ability to break down ambiguous, complex problems into structured frameworks and develop practical, data-backed solutions. Comfortable operating in conditions of uncertainty and rapid change