Retail Store Manager

Store Manager – EBO Division

Location: PAN India

Employment Type: Full-time

Experience: 3+ Years as Store Manager

Department: Retail Operations

SWEET DREAMS is one of India's leading sleepwear and lifestyle brands, with a legacy of over 35 years. We are committed to delivering comfort, quality, and style through our extensive range of sleepwear, loungewear, and intimate apparel. With a growing retail presence across India, we are building a strong, customer-centric retail team to drive our next phase of growth.

About the Role :

We are looking for an energetic and results-driven Store Manager to lead the day-to-day operations of our Exclusive Brand Outlet (EBO). The ideal candidate will be responsible for driving sales, managing and developing the store team, ensuring excellent customer experience, and maintaining company standards.

Key Responsibilities

Achieve and exceed store sales and revenue targets.

Manage day-to-day store operations and ensure smooth functioning.

Supervise, motivate, and develop the store team to maximize productivity.

Conduct regular product knowledge and sales training for team members.

Monitor team performance and provide regular feedback and coaching.

Track local competitor activities, market trends, and customer preferences.

Gather and analyse customer and staff feedback and take appropriate corrective actions.

Ensure effective implementation of company sales, merchandising, and visual standards.

Maintain proper inventory, stock accuracy, and store discipline.

Ensure adherence to company policies, SOPs, grooming standards, and compliance requirements.

Drive a strong customer-centric culture and deliver an exceptional shopping experience.

Identify opportunities for continuous improvement in sales, operations, and customer service.

Key Skills & Competencies

Strong sales and business acumen.

Excellent team handling and leadership skills.

Good communication and interpersonal skills.

Strong customer service orientation.

Ability to analyze sales performance and take corrective actions.

Good understanding of retail operations and store management.

Ability to work in a target-driven and fast-paced environment.

Knowledge of local market and competitor activities.

Education & Experience

Graduate in any discipline; Retail/Fashion Management qualification will be an added advantage.

5+ years of experience in retail store operations, preferably in Apparel, Fashion, Lifestyle, or Premium Retail.

Candidates with experience in EBO/Brand Retail will be preferred.

- Linkedin: https://www.linkedin.com/company/sweet-dreams-india

- Website: https://www.sweetdreams.in

- Instagram: https://www.instagram.com/sweetdreams.zzz