Restaurant Captain

Job Description - Restaurant Captain

Location: Powai / Andheri East / Marol, Mumbai

Experience: 2-4 years

Compensation: 24,000 – 26,000 per month + Performance-Based Incentives

Accommodation: Not Provided

Employment Type: Full-time | On-site

About the Role

We are looking for an experienced Restaurant Captain to manage floor operations, coordinate the service team, and ensure an excellent guest experience at a premium F&B and live-entertainment venue.

The ideal candidate should have experience in restaurant operations, strong guest-handling skills, and the ability to maintain high service standards in a fast-paced hospitality environment. Experience in premium or high-end restaurants is preferred.

Key Responsibilities

· Manage day-to-day restaurant floor operations and ensure smooth service.

· Lead and coordinate the Steward/Service team during shifts.

· Welcome guests and ensure prompt, professional and personalised service.

· Coordinate with the kitchen, bar and service teams for timely order execution.

· Monitor table setup, cleanliness, presentation and overall service standards.

· Handle guest queries, feedback and service-related concerns professionally.

· Guide team members on service standards, menu knowledge and upselling.

· Support the Restaurant Manager with daily operations and team coordination.

· Ensure compliance with restaurant SOPs, hygiene and safety standards.

· Support training and onboarding of new service team members.

Requirements

· Minimum 2-4 years of experience in restaurant/hospitality service.

· Experience in a high-end, premium, fine-dining, upscale restaurant, bar or entertainment venue preferred.

· Strong knowledge of restaurant floor operations and F&B service.

· Excellent communication, guest-handling and team-management skills.

· Professional, well-groomed and customer-focused personality.

· Comfortable working in a fast-paced environment, including rotational shifts, weekends and holidays.