Relationship Manager - SS ( Work from office )

Role & responsibilities

Relationship Manager Roles and Responsibilities at NoBroker.com

Roles and Responsibilities

• Build and maintain strong relationships with customers, property owners, buyers, and tenants.
• Understand customer requirements and recommend suitable NoBroker services.
• Handle inbound and outbound calls to assist customers and provide service information.
• Follow up with customers to improve conversions and customer satisfaction.
• Coordinate property visits, service requests, and customer requirements with internal teams.
• Explain service packages, pricing, and benefits to customers.
• Resolve customer queries and ensure timely issue resolution.
• Maintain customer information, interactions, and follow-up records in the CRM.
• Identify opportunities for upselling and cross-selling company services.
• Achieve assigned sales, revenue, and customer satisfaction targets.

Preferred candidate profile

Excellent communication and interpersonal skills.

• Strong customer relationship management abilities.
• Good convincing, negotiation, and problem-solving skills.
• Sales-oriented approach and target achievement skills.
• Ability to handle customer queries and objections.
• Good coordination and follow-up skills
• For further information kindly connect me on whatsapp : [phone removed] ( Stephan )