Receptionist

Company Description Hilite Dental Clinic is a patient-focused dental practice committed to providing high-quality, compassionate oral care in a comfortable setting. The clinic offers a range of dental services, supported by modern equipment and a skilled clinical team. Hilite Dental Clinic emphasizes clear communication, efficient appointments, and a welcoming environment for individuals and families. Team members are encouraged to collaborate, maintain professional standards, and contribute to a positive experience for every patient.

Role Description This is a full-time, on-site Receptionist role based at Hilite Dental Clinic in Bengaluru. The Receptionist will greet patients, manage check-in and check-out processes, schedule and confirm appointments, and respond to inquiries in person, over the phone, and via email. Daily tasks include maintaining patient records, handling basic clerical work such as filing, data entry, and document preparation, and coordinating with dental staff to ensure smooth patient flow. The role also involves managing the reception area, processing payments as directed, and providing clear, courteous information to patients about appointments and clinic procedures. The Receptionist is expected to uphold a professional, calm demeanor and support a welcoming, organized front office environment.

Qualifications

• Candidates should possess strong customer service and communication skills to interact effectively and respectfully with patients and staff.
• Candidates should possess phone etiquette and receptionist duties skills to manage calls, appointment scheduling, and patient reception professionally.
• Candidates should possess clerical skills to handle basic administrative tasks, record-keeping, and data entry accurately.
• Ability to work full time on-site in Bengaluru and maintain punctuality and reliability.
• Prior experience in a dental or medical clinic front desk role is beneficial.
• Proficiency with office software and practice management systems is an advantage.
• Minimum high school diploma or equivalent; additional training in office administration or healthcare support is a plus.