About the Role
As Quality Manager, you lead the plant quality function to deliver zero-defect manufacturing, exceed customer expectations, and ensure compliance with OEM, IATF, and regulatory standards. You drive a culture of continuous improvement by leveraging robust quality systems, data-driven decision-making, and disciplined problem-solving. Through strong leadership and collaboration across manufacturing, engineering, supplier quality, and customer teams, you enable operational excellence in quality performance and customer satisfaction while developing a high-performing quality organization.
Key Responsibilities
Lead the site quality function to consistently achieve world-class quality performance, customer satisfaction, and compliance with OEM and industry standards.
Champion zero-defect manufacturing by driving proactive quality planning, risk mitigation, and continuous improvement initiatives across welding and assembly operations.
Lead customer quality management activities, including customer complaints, audits, issue resolution, and timely closure of corrective actions.
Ensure effective implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with IATF 16949, ISO standards, and customer-specific requirements.
Drive defect reduction initiatives through structured problem-solving methodologies and implementation of Cost of Poor Quality (COPQ) reduction strategies.
Oversee Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Process Failure Mode and Effects Analysis (PFMEA), Statistical Process Control (SPC), Measurement System Analysis (MSA), Control Plans, and implementation of 7QC tools.
Lead root cause analysis, corrective and preventive action (CAPA) processes, and systematic containment activities for internal and external quality concerns.
Partner with manufacturing, engineering, maintenance, supplier quality, and customer teams to resolve quality issues and improve process capability.
Establish and monitor quality KPIs, performance metrics, and reporting systems to drive accountability and visibility across the organization.
Develop and coach a high-performing quality team, fostering technical excellence, ownership, and continuous learning.
Ensure compliance with all safety, environmental, regulatory, and customer requirements while promoting operational discipline and best practices.
Job Requirements
Bachelor's degree in mechanical engineering, Production Engineering, Automobile Engineering, or a related technical discipline.
Minimum 15+ years of experience in Quality Management within a Tier-1 automotive manufacturing environment.
Strong expertise in welding and assembly manufacturing processes and quality management systems.
Proven experience in customer quality management, audit management, complaint handling, and corrective action implementation.
Demonstrated knowledge and practical application of IATF 16949, APQP, PPAP, PFMEA, SPC, MSA, Control Plans, and core quality tools.
Strong analytical and problem-solving skills with experience driving defect reductionand continuous improvement initiatives.
Experience leading cross-functional teams and influencing stakeholders to achieve quality and business objectives.
Proficiency in interpreting customer requirements, regulatory standards, and quality system expectations.
Effective communication, coaching, and leadership skills with a strong ownership mindset and customer focus.
Relevant quality certifications and automotive quality credentials are preferred.
