Quality Auditor QSR

Company Description

Basil is a fast-growing food brand built on the principles of transparency, real ingredients, and freshly prepared food every time. Rather than labeling food as good or bad, Basil focuses on honesty, helping guests clearly understand what they are eating. The company currently operates over 60 outlets across Bangalore, Chandigarh, and Delhi, with plans to expand to 1,000 touchpoints over the next three years. Basil is reshaping how India eats by offering fast, fresh, and transparent options to a wide customer base. Team members join a dynamic, growth-oriented environment with strong values around quality and customer trust.

Role Description

The Quality Auditor (QSR) is a full-time, on-site role based in Delhi, India, responsible for monitoring and improving quality standards across Basil quick service restaurant outlets. This role involves conducting regular audits of food preparation, hygiene practices, and service processes to ensure compliance with company policies and regulatory requirements. The individual will review operational documentation, analyze quality metrics, identify non-conformities, and recommend corrective and preventive actions. The Quality Auditor will collaborate with outlet managers and operations teams to implement quality improvement initiatives, support training on quality procedures, and follow up on action plans to drive consistency. The role also includes preparing audit reports, maintaining records, and providing data-driven insights to leadership to support continuous improvement.

Qualifications

• Candidates should possess strong skills in Quality Auditing and Quality Assurance to evaluate processes and ensure compliance with Basil's standards.
• Candidates should possess solid Quality Control and Quality Management skills to maintain consistency, reduce defects, and support continuous improvement across outlets.
• Candidates should possess strong Analytical Skills to interpret audit results, identify trends, and recommend practical, data-driven actions.
• Relevant QSR experience in quick service restaurants, food service, or hospitality quality roles is mandatory.
• A diploma or degree in food technology, hospitality management, quality management, or a related field is preferred.
• Strong attention to detail, clear written and verbal communication, and the ability to work collaboratively with cross-functional teams are important.
• Knowledge of food safety and hygiene standards (e.g., FSSAI or equivalent) and comfort working in fast-paced, multi-outlet environments will be an advantage.
• A laptop is a must.

Share your CVs at [HIDDEN TEXT]