Quality Assurance Engineer - MRS1

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Job Description:

Job Title:Quality Assurance Engineer

Designation:Junior Engineer

Company:Hitachi Ltd., MRS1 Project Office

Location:Mumbai, India

Salary: As per Industry

Company Overview:

Hitachi Rail is a fully integrated, global provider of transport solutions across rolling stock, signaling services and turnkey.

Overview:

• This Position will be part of Propulsion and TCMS supply Project Organization based in Mumbai.
• Candidate will be part of the Project Quality team and responsible for Quality Assurance & Control activities for the above scope of supply at Mumbai depot team for the QA/ QC activities.
• The Project QA Junior Engineer shall work with the Project Quality Assurance engineer, situated at Bangalore, and the Project Manager, having the control of numerous work packages of the project distributed across Multiple Site Locations, Lead & Participating Units, and Supplier & Contractors.

Job Roles & Responsibilities:

• Verification of Hitachi Equipment installation:

• • Verify installation of Hitachi equipment at Car level & keep track of installation status with equipment Sr. Nos.
  • Check for any missing parts in the supplied equipment including their hardware, as & when they are discovered at unpacking or installation stage & resolve it with supplier, Hitachi internal units & BEML, as applicable.

• Product NCR Management:

• • Lead & follow up on the resolution of product quality issues in Hitachi equipment, observed during installation, validation, testing (including pre-test visual checks) & revenue service at BEML/ Mumbai depots and coordinate with supplier & internal Hitachi units for their proper resolution.
  • Prepare Non-conformity reports (NCRs) & send to suppliers for the above-mentioned product quality issues in coordination with Hitachi, Japan team.
  • In case of Customer as well as Hitachi issued NCRs, support Project Quality Assurance engineer and coordinate with suppliers and internal Hitachi units to receive the investigation & 8D reports.
  • Review these reports appropriately, in coordination with Hitachi, Japan & ensure proper 8D & improvement actions are defined (containment, root cause analysis & corrective/ preventive actions).
  • Follow up & ensure effective implementation of all the defined 8D & improvement actions on existing and future lots, as applicable.
  • Coordinate with suppliers service engineers during their visit to Mumbai depots for product issue resolutions as may be required from time to time.
  • Support Project Quality Assurance engineer in overall NCR & Quality issues management - track & update Quality Issue (lessons learnt) tracker, Hitachi & Customer NCR tracker and participate in weekly NCR reviews with suppliers, Hitachi Japan and as & when required with Customer.

• Product FAIs:
  • Perform product FAIs and quality audits at suppliers works as & when required.
  • Support Project Quality Assurance Senior engineer during Customer FAIs & audits.
  • Mumbai Depot Internal Audits are scheduled to be conducted every three months. Close coordination with the customer is required to ensure audit readiness, maintain clear visibility of action items, and implement an effective tracking mechanism for timely closure of findings.
  • Maintain regular monitoring and reporting of quality-related activities, supplier performance, audit observations, and corrective actions to support continuous improvement initiatives.
• Project team involvement & support:
  • Coordinate with Project Office team to ensure proper implementation of the document folder structure defined in Project share point.
  • Actively participate in internal & weekly technical meetings with Hitachi units & suppliers as well as weekly project meeting & Quality related meetings with Customer, as may be required.
  • Actively support cross functional teams, from quality side, for any joint issue resolution which may be required from time to time.
  • Support Project Quality Assurance Senior engineer & Project team for the activities related to continuous improvement of Quality Assurance by Organization including its parent/affiliated companies.
  • Integrate with organization's Quality Assurance team based in Japan (Mito/Yamate) & Italy (Naples).
  • Support Depot Warranty team for troubleshooting and equipment replacements and accordingly tracking/updating the serial number list.
  • Supervising any fleet wide HECP's being executed by Hitachi as well as by other OEM's.
  • Inspection of the Hitachi supplied equipment's in case of unforeseen failures or damages.
• EHS & Code of Ethics:
  • Fully abide by the organization's EHS guidelines, code of ethics & all HR guidelines as may be defined from time to time.
  • To Ensure the Hitachi supplied equipment replacements with strict adherence to safety to men and equipment.

Skills:

• Technical and Quality expertise for planning and performing tasks with minimal management direction on technical issues and Quality findings.
• Quality Assurance & Control experience including product inspection.
• Strong teamwork skills, strong verbal and written communication skills and root cause/ corrective action skills.
• Supplier capability assessment and performance evaluation experience.
• Strong ability to properly balance good compliance practices with other business initiatives to avoid conflict and allow all objectives of the business to be satisfied.
• General Quality tools such as logical reasoning, quantitative & qualitative analysis, 8D, quality & supplier auditing
• Understanding of general engineering practices & manufacturing processes, tooling & calibration requirements

Experience:

• 2- 3 yrs of experience in Rolling Stock Metro projects & a minimum of 2 years of experience in Industrial/ Supplier Quality Assurance activities of Rolling Stock Metro projects.
• It is desirable to have following experience:
  • • Inspection and quality judgement acumen for issue handling of products & installation activities
    • Supplier & Customer handling
    • Project Quality Management

Education:

• Bachelor's degree in engineering (Preferably electrical and electronics) with 2-3 years of experience

Hitachi Values:

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

• Wa - Harmony, Trust, Respect
• Makoto - Sincerity, Fairness, Honesty, Integrity
• Kaitakusha-Seishin - Pioneering Spirit, Challenge