QMS Lead & Market Quality Management
luxottica india eyewear pvt. ltd · Gurugram · onsite · Posted 1d ago
Undisclosed10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Reporting to the Quality Leadership Team, you will lead and manage the Quality Management System (QMS) and Market Quality activities for ophthalmic lens manufacturing, edging, and mounting operations in India. You will ensure compliance with regulatory and quality standards while driving customer satisfaction and continuous improvement initiatives.
Main Responsibilities
Quality Management System (QMS)
- Own and implement the Quality Management System for ophthalmic lens manufacturing, edging, and mounting operations
- Ensure compliance with ISO 13485:2016 and CDSCO MDR 2017 requirements
- Establish, maintain, and continuously improve QMS processes for Class A ophthalmic devices
- Lead Management Reviews, Internal Audits, CAPA closures, and compliance monitoring
- Maintain audit calendars, compliance dashboards, SOPs, Work Instructions, Quality Manuals, and quality documentation
- Manage document control processes and ensure adherence to regulatory standards
Market Quality Management
- Manage post-market surveillance activities, complaint investigations, and field quality feedback for ophthalmic lenses and mounted spectacles
- Monitor claims, returns, customer surveys, market feedback, and manufacturing quality trends
- Identify recurring issues and implement corrective and preventive actions (CAPA)
- Drive continuous improvement projects in collaboration with Operations, Technical, and Regional Quality teams
- Monitor new product launches post-release to ensure product quality and customer satisfaction
Supplier Quality Compliance
- Approve suppliers and vendors after quality audits
- Monitor supplier quality performance through ratings, non-conformance reports, and corrective actions
- Ensure supplier compliance with company quality and regulatory standards
Stakeholder Management Leadership
- Independently lead quality-related projects and act as a QMS subject matter expert
- Collaborate with cross-functional teams and senior leadership to resolve quality issues and drive improvements
- Support a culture of quality, compliance, and customer-centricity across the organization
Candidate Profile
Experience
- 10+ years of experience in Quality Management within Medical Devices, Manufacturing, or related industries
- Proven experience in leading large-scale transformation and certification projects in multicultural environments
- Strong exposure to QMS implementation, audits, CAPA management, and regulatory compliance
- Experience in ophthalmic, healthcare, or medical device industries preferred
Technical Expertise
- Strong knowledge of ISO 13485:2016 and CDSCO MDR 2017 regulations
- Expertise in Internal Audits, CAPA, Supplier Quality Management, and Post-Market Surveillance
- Strong analytical and problem-solving capabilities
- Experience in quality improvement and compliance monitoring systems
Key Skills Competencies
- Strong leadership and stakeholder management skills
- Customer-oriented mindset with focus on quality excellence
- Excellent communication and collaboration abilities
- Strong analytical thinking and decision-making skills
- Ability to independently facilitate meetings and drive projects
- High level of ownership and accountability
Educational Qualification
- Bachelor s or Master s degree in Science or related field
Languages
- Proficiency in English
- Knowledge of regional languages is an advantage
What s in it for you
- Access to cutting-edge learning and development platforms
- Opportunity to work on global quality and transformation initiatives
- Exposure to international quality standards and best practices
- Career growth opportunities within a global organization
- Collaborative and inclusive work culture
;
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AuditingISO 13485Product qualityContinuous improvementClaimsHealthcareQMSMedical DevicesStakeholder Managementanalytical
About Luxottica India Eyewear
luxottica india eyewear pvt. ltd
Fashion & Textile
112
employees
1961
65 years old
Milan, Milan
Italy
₹10.4L PA avg
Avg at Luxottica India Eyewear
About
Luxottica Group is a leader in premium, luxury, and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America, and Europe.
Industries
Fashion & TextileConsumer goodsManufacturing
Employee ratings
10 reviews
4.2/ 5
Culture
3.6
Career growth
3.1
Work-life
4.3
Employees rate it well for
Work-Life Balance43Job Security42
Find them on