QA Automation Analyst - CRM

The core requirements for the job include the following:

CRM Testing:

• Strong understanding of CRM concepts, workflows, and business processes.
• Experience testing CRM platforms such as Salesforce, Microsoft Dynamics, Zoho CRM, HubSpot, or similar CRM products.
• Experience with role-based access, workflows, approvals, notifications, and integrations.

Automation:

• Strong hands-on experience with Selenium or Playwright.
• Good programming/scripting skills in Java, JavaScript/TypeScript, or Python.
• Experience designing or working with automation frameworks.
• Experience with API automation/testing using Rest Assured, Postman, Karate, or equivalent.

Database:

• Good knowledge of SQL.
• Ability to validate backend data and perform data reconciliation between CRM and integrated systems.

CI/CD and Tools:

• Experience with Git.
• Exposure to Jenkins, GitHub Actions, GitLab CI, or similar CI/CD tools.
• Experience with JIRA and test management tools such as TestRail, Xray, Zephyr, or equivalent.