Project Manager With BA Capablities

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
Key responsibilities

Project management (core -70%)

• Own end-to-end delivery from initiation to closure: scope, plan, milestones, budget and benefits.
  
• Build and maintain the project plan, RAID log, dependency map and change control.
  
• Run governance: weekly status (RAG), steering committee packs and decision logs for UWL leadership.
  
• Manage stakeholders across academic, professional services, IT and third-party suppliers.
  
• Track scope, time and cost; raise variances early with options and trade-offs.
  
• Lead delivery using Agile, Waterfall or hybrid methods, matched to the project.
  
• Coordinate UAT, cut over, go-live readiness and hyper care.
  
• Manage handover to business-as-usual support and capture lessons learned.
  
  

Business analysis (high level - 30%)

• Run discovery workshops to understand current processes, pain points and goals.
  
• Map current-state and future-state processes.
  
• Capture and prioritize high-level requirements and user stories.
  
• Maintain traceability from requirements to solution, test and sign-off.
  
• Support gap and impact analysis, including change impact on staff and students.
  
• Translate business needs for technical teams and solution architects; detailed analysis is supported by specialists where needed.
  
  

Requirements

Essential

• 8+ years in IT or business change delivery, including 5+ years as a Project Manager.
  
• Proven delivery of CRM, SaaS, ERP or cloud implementations end to end.
  
• Hands-on experience running workshops, mapping processes and writing requirements.
  
• Strong control of plans, budgets, RAID logs and status reporting.
  
• Confident communicator with senior stakeholders; able to challenge and negotiate.
  
• Working knowledge of Agile (Scrum/Kanban) and Waterfall delivery.
  
• Tools: Jira or Azure DevOps, MS Project or Smartsheet, Confluence, Visio or Miro.
  
  

Desirable

• Experience in UK higher education (e.g. student lifecycle, admissions, SIS, LMS, Salesforce Education Cloud).
  
• Awareness of UK GDPR and data protection in project delivery.
  
• Experience managing third-party suppliers and fixed-price delivery.
  
  

Qualifications

• PRINCE2 Practitioner, PMP or APM PMQ (one required).
  
• Agile certification (e.g. PSM, AgilePM) — desirable.
  
• BA certification (e.g. BCS Business Analysis, CBAP) — desirable.
  
  

Behaviours

• Ownership mindset: drives outcomes, not just activities.
  
• Structured and calm under pressure.
  
• Collaborative and empathetic with non-technical stakeholders.
  
  

Benefits

NA