Project Manager Primary Research

Key Responsibilities

1. Survey Planning & Execution

• Plan, organize, and supervise day-to-day survey field activities.
• Allocate survey targets, assignments, and project deliverables.
• Monitor project progress and ensure completion within agreed timelines.
• Coordinate manpower, suppliers, logistics, and operational requirements.
• Identify risks and implement corrective actions to ensure successful project execution.

2. Data Quality & Compliance

• Ensure adherence to approved questionnaires, SOPs, sampling plans, and survey protocols.
• Conduct regular quality audits, field checks, and validation reviews.
• Identify and prevent duplicate, incomplete, inconsistent, or fraudulent responses.
• Coordinate with data processing teams to resolve quality concerns.
• Maintain project documentation and compliance records.

3. Client & Stakeholder Management

• Act as a primary point of contact for clients and internal stakeholders.
• Provide regular project updates, status reports, and escalation management.
• Coordinate with Project Managers, vendors, and field teams to ensure smooth delivery.
• Support client reviews, project audits, and business presentations.

4. Vendor & Supplier Management

• Coordinate with sample providers, panel vendors, and research partners.
• Manage feasibility assessments and project allocations.
• Monitor vendor performance and ensure timely delivery of quotas and fieldwork targets.
• Ensure adherence to project quality standards and timelines.

5. Reporting & MIS

• Prepare daily, weekly, and monthly project reports.
• Track and report:Surveys completed
• Target vs. achievement
• Team productivity
• Data quality metrics
• Rejection/error rates
• Field expenses
• Vendor performance
• Resource utilization
• Maintain accurate project records and dashboards.

6. Survey Platforms & Tools

• Utilize survey platforms such as Qualtrics, Decipher, and similar tools.
• Implement redirects, survey launches, quota management, and fieldwork tracking.
• Troubleshoot survey-related issues and coordinate with technical teams when required.
• Support adoption of survey technology and operational best practices.

Key Competencies

Technical Competencies

• Strong understanding of CAWI, CATI, CAPI, and online survey methodologies.
• Experience with Qualtrics, Decipher, and other survey platforms.
• Knowledge of sampling methodologies and field quality-control processes.
• Proficiency in Microsoft Excel and Google Sheets.
• Strong reporting and analytical capabilities.

Behavioral Competencies

• Client servicing and stakeholder management.
• Project management and excellence.
• Team leadership and collaboration.
• Problem-solving and decision-making.
• Excellent verbal and written communication.
• Attention to detail and quality orientation.
• Ability to perform under tight deadlines and changing priorities.

Qualifications

• Graduate degree in any discipline.
• 3-7 years of relevant experience in:Market Research
• Online Survey Operations
• Survey Project Management
• Fieldwork Management
• Client Servicing
• Experience with online research platforms is highly preferred.
• Knowledge of AI capabilities and practical business applications is a plus.

Working Requirements

• Comfortable working in a hybrid environment from Gurugram or Pune.
• Ability to support global projects and flexible working hours as required.
• Willingness to work during weekends or critical business periods when necessary.
• Ability to manage multiple concurrent projects and stakeholders.