Project Coordinator

Position Summary

The Assistant Manager/Senior Executive – Project Coordinator will serve as a key link between the Revenue team, clients, and cross-functional stakeholders, ensuring smooth execution of client requirements from opportunity identification through project handover.

The role combines client solutioning support with project coordination, enabling timely proposal development, efficient internal collaboration, and successful delivery of customized workspace solutions.

The incumbent will coordinate multiple client projects simultaneously while supporting governance, timelines, stakeholder communication, and operational excellence throughout the sales lifecycle.

Success in this position requires strong organization, clear communication, sound project and time management skills, and the ability to thrive in a dynamic, fast-paced, team-focused environment.

Key Responsibilities:

Client Solutioning & Revenue Support

• Work with the Revenue team to understand client business requirements and translate them into actionable solution plans.
• Support the Revenue team by coordinating with Design, Development, Projects, IT, Procurement, Legal, Finance, Experience, and Operations teams to develop customized workspace solutions.
• Coordinate preparation of test-fit layouts, design briefs, commercial proposals, project budgets, timelines, and RFP responses.
• Assist in creating compelling proposals and presentations that enhance conversion rates.
• Participate in client meetings, site visits, requirement gathering sessions, and solution presentations.

Project Coordination & Execution

• Act as the project coordinator for pre-sales and post-sales execution activities.
• Develop and maintain project plans, trackers, milestone dashboards, and risk registers.
• Follow up with internal stakeholders to ensure timely completion of deliverables.
• Coordinate multiple projects of varying size and timelines concurrently; track progress, flag bottlenecks, and escalate risks with suggested mitigation plans.
• Schedule internal governance meetings and publish MOMs with action owners and timelines.
• Monitor adherence to committed client timelines and track readiness for project handover.
• Support the handover of projects to the Development team post contract signing.
• Join the Revenue team for client site walk-throughs and need-mapping meetings as required.

Cross-functional Stakeholder Management

• Coordinate across Revenue, Design, Development, Operations, Finance, Legal, Procurement, IT, and Experience teams.
• Facilitate timely approvals, documentation, and decision-making throughout the project lifecycle.
• Support a seamless transition from Sales to Development/Projects after commercial closure.
• Maintain effective communication with internal and external stakeholders on project status and milestones.

Commercial & Process Excellence

• Track proposal turnaround time (TAT), project milestones, and revenue pipeline deliverables.
• Support commercial documentation including LOIs, proposals, cost estimates, budgets, and project schedules.
• Maintain and standardize project management templates, trackers, and reporting dashboards.
• Suggest improvements to sales coordination, project governance, and operational efficiency.

Customer Experience

• Help manage client expectations through proactive communication and timely updates.
• Coordinate with Operations and Experience teams to support successful project delivery and occupancy readiness.
• Help identify upselling opportunities by noting additional client requirements during project execution.

Behavioral Competencies

• Strong project planning, organization, and execution skills.
• Good stakeholder management and cross-functional collaboration abilities.
• Excellent communication and presentation skills.
• High attention to detail and ability to manage multiple priorities.
• Analytical and problem-solving capabilities.
• Ability to work in a fast-paced, dynamic environment with changing priorities.
• Customer-centric mindset with commercial awareness.
• High ownership, accountability, and execution focus.

Key Success Metrics (KPIs)

• Proposal/RFP turnaround time.
• On-time project milestone completion.
• Sales-to-project handover efficiency.
• Cross-functional SLA adherence.
• Client satisfaction during pre-sales and onboarding.
• Revenue support effectiveness and proposal conversion.
• Project governance and reporting accuracy.
• Process improvement initiatives implemented.

Candidate Profile

• Bachelor's degree in Engineering, Architecture, Business Management, Project Management, or a related field.
• 3–5 years of experience in Project Coordination, Client Solutions, Revenue Operations, Program Management, or Commercial Real Estate.
• Preferred experience in Coworking, Commercial Real Estate, Managed Offices, Hospitality, Retail, or Consulting.
• Exposure to cross-functional projects from pre-sales through execution.
• Working knowledge of Microsoft Excel, PowerPoint, Project Management tools, and CRM platforms.
• PMP/PRINCE2 or equivalent certification will be an added advantage.