MUMBAI · FULLTIME
Program Success Partner
IDFC Bank
Mumbai · onsite · Posted 7d ago
Sourced from
Not disclosed6–8 yrsfulltimeMumbai
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Section · 01
About this role
Job Requirements
About the Role
As a Program Success Partner – Startup Banking , you will be responsible for launching and managing the startup banking program at IDFC FIRST Bank. This role focuses on building market presence in the startup ecosystem, supporting customer acquisition, and driving engagement across banking products and services. You will play a key role in creating impactful journeys, defining processes, and contributing to the overall success of the startup banking initiative.
Key Responsibilities
Primary Responsibilities
Education
About the Role
As a Program Success Partner – Startup Banking , you will be responsible for launching and managing the startup banking program at IDFC FIRST Bank. This role focuses on building market presence in the startup ecosystem, supporting customer acquisition, and driving engagement across banking products and services. You will play a key role in creating impactful journeys, defining processes, and contributing to the overall success of the startup banking initiative.
Key Responsibilities
Primary Responsibilities
- Launch and manage the startup banking program, ensuring alignment with business goals and customer needs.
- Build and enhance market visibility for IDFC FIRST Bank within the startup ecosystem.
- Support the acquisition of startup customers through targeted initiatives and relationship-building.
- Coordinate with internal teams to ensure lead conversion and customer onboarding.
- Contribute to the creation of customer journeys and define operational processes to support program success.
- Design and launch tailored banking products and financial solutions that address the unique needs of startup customers and key ecosystem players such as investors, incubators, and accelerators.
- Own and manage the Startup Banking portfolio, ensuring a structured approach to monitoring both liabilities and assets.
Education
- Graduation: Any discipline
- Post-Graduation: Preferred
- Minimum 6 years of relevant experience in program management, business development, or customer engagement, preferably within the startup or financial services domain.
- Strong understanding of the startup ecosystem and banking products.
- Ability to drive initiatives and manage cross-functional collaboration.
- Strategic thinking with a focus on execution and results.
- Proficiency in creating structured processes and customer journeys.
- Entrepreneurial mindset with a passion for innovation and growth.
- Fluent in English with strong business communication skills
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Section · 02
Skills
Customer EngagementCreating structured processesUnderstanding of the startup ecosystemProgram ManagementBanking ProductsCross-Functional CollaborationBusiness Developmentcustomer journeys
Section · Company
About IDFC FIRST Bank
IDFC Bank
Banking
43.1k+
employees
2018
8 years old
Mumbai, Maharashtra
India
About
IDFC FIRST Bank is one of India’s fastest-growing new-age private sector banks.
Industries
BankingFinancial Services
Employee ratings
14,599 reviews
3.9/ 5
Culture
3.7
Career growth
3.5
Work-life
3.8
Employees rate it well for
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