Program Manager - Central Supply Chain

About the Team:

The Supply Chain Strategy team at Tata 1mg is responsible for designing and optimizing end-to-end supply chain networks, enabling new business models, and ensuring operational scalability. The team works closely with Business, Product, Technology, and Operations to build efficient, resilient, and future-ready supply chain systems.

What you will do:

- Design and optimize fulfillment, warehouse, and distribution networks to ensure scalability and efficiency

- Build scenario-based models to balance cost, SLA, and business growth requirements

- Support network expansion planning and capex evaluation

- Develop end-to-end process maps across the order lifecycle, from inbound to last-mile, including returns and exception handling

- Translate new business initiatives into scalable and executable supply chain workflows

- Collaborate closely with Business, Product, and Technology teams to design robust and controlled operating models

- Identify potential risks, build control checkpoints, and embed automation to minimize manual dependencies and errors

- Drive pilot launches for new initiatives and ensure process stabilization before scaling

- Lead logistics cost benchmarking and drive productivity improvement initiatives

- Improve key operational metrics such as OTIF, fill rate, inventory turns, and overall fulfillment efficiency

- Develop dashboards and analytical models to support data-driven decision-making for leadership

- Act as the supply chain SPOC for new business launches and cross-functional initiatives

- Ensure process compliance, SOP adherence, and implementation of control mechanisms

- Present structured insights, analysis, and recommendations to senior leadership

What are we looking for:

- 8+ years of experience in Supply Chain or Operations, preferably in e-commerce or high-growth environments

- Strong hands-on experience in network modelling and process design

- Excellent analytical skills (Excel mandatory; SQL/BI tools preferred)

- Structured thinker with strong problem-solving ability

- High ownership and strong cross-functional collaboration skills

- B.Tech from a reputed institution; MBA from a Tier 1 institute preferred