HYDERABAD · FULLTIME
Process Trainer

Cognizant
Hyderabad · onsite · Posted 10d ago
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Section · 01
About this role
Overview
The Process Trainer is responsible to develop, align & deliver training programs as per project requirements. Which includes Training need interventions, Continuous improvement & Floor calibrations to support performance metrics. This role will play a crucial part in ensuring efficient operations and continuous improvement within the organization.
Responsibilities
● Training Need Identification: Conduct regular assessments to identify training needs and gaps within the organization.
● Training Modules: Design and develop comprehensive training programs, including course outlines, presentations, and instructional materials.
● Training Delivery: Deliver engaging and effective training sessions to employees at all levels, utilizing a variety of instructional methods (e.g, Virtual Training).
● Certification Approach: Develop and administer evaluation tools to measure the effectiveness of training programs and identify areas for improvement.
● Documentation: Maintain and update training materials to reflect changes in processes and industry best practices.
● Skill-up: Provide ongoing support and coaching to employees to reinforce learning and address training-related questions.
● Process Improvement: Creation of RCA, identifying error trends and implementing action plans.
● Stakeholder Management: Work closely with department heads, managers, and subject matter experts to ensure alignment between training programs and organizational goals.
Qualifications
● Bachelor's degree
● At least 3-4 years of experience in training and development
● Strong instructional design skills, including the ability to create engaging and effective training materials.
● Strong analytical skills to assess training needs and identify areas for improvement.
● Excellent communication and interpersonal skills, both written and verbal.
● Proficiency in using various training technologies and tools.
● Ability to adapt to a fast-paced environment and manage multiple projects simultaneously.
● Knowledge of adult learning principles and theories.
● Experience with e-learning platforms and tools.
● Proficiency in Excel and presentation software (e.g., PowerPoint)
● Open to work from the office.
● Max 30 days Joining period
● Flexible to work in rolling shift timings
● Location: Hyderabad
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Section · 02
Skills
Section · Company
About Cognizant

Cognizant
IT Services & Consulting
241.5k+
employees
1994
32 years old
Teaneck. New Jersey.
United States (USA)
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