Personal & Business Loan Manager

(Urgent Hiring) Position Name:- PL & BL Manager Location:- Nehru Place (Delhi) CTC:- Max 15LPA What you'll own:-

• Partnership leadership and revenue growth. Manage and grow strategic partner relationships across different products like Personal Loans, Business Loans, , taking ownership conversion outcomes each partner delivers. Strategise where volume are being lost and drive the corrections needed with partner.
• Relationship and stakeholder management. Serve as the primary point of contact across partner organisations, maintaining senior-level engagement while streamlining day-to-day executiok. Work cross-functionally with internal Product, Operations, Finance, Marketing, and Sales to ensure partner requirements.
• New programs and Partners onboarding. Identify and acquire new lending partners, lead onboarding from agreement to go-live, and manage the portfolio through structured reviews on a regular cadence. Create, drive, and enforce SLAs and SOPs across the partner base so performance is governed against agreed commitments rather than managed reactively.
• Product improvement: strategize and identify more areas of improvement to improve the customer engagement and the customer journey. What we're looking for:-
• 3+ years of experience in fintech or lending — NBFC, bank, or a lending platform — with exposure to disbursement, collections coordination, and lending operations.
• Proven ownership of revenue and conversion outcomes across a partner portfolio, not volume alone.
• Direct working experience with partner credit and risk teams on policy decisions.
• Familiarity with rule engine and routing logic, and how allocation decisions affect business outcomes.
• Track record of building SLAs, SOPs, and governance frameworks with institutional partners.
• Strong analytical ability — comfortable working with performance data independently.